Technical Program Manager (H/F) - Hybrid

Description de l'entreprise

Mondial Relay, a smile on every street corner!

We offer a simple, fast, economical and virtuous parcel shipping and delivery service, through a network of Relay Points and Lockers, creating links between e-merchants, merchants and consumers. Becoming the leader in out-of-home delivery in Europe is the challenge that our 1,400 employees are taking up together with passion, through numerous collaborative projects, in a working atmosphere full of PEP'S.

Ready to take part in this adventure?

Description du poste

Mondial Relay is looking for a passionate Tech Program Manager with good Agile knowledge to manage strategic projects, in connection with the various departments of the company.

This role requires a strong and resilient project manager with excellent communication and leadership skills who enjoys problem solving.

Main Responsibilities

• Lead one or multiple transversal projects / programs to drive alignment between several teams and departments regarding strategic challenges
• Coordinate and partner with diverse internal stakeholder groups including early engagement to achieve effective buy-in
• In collaboration with our experts, design and recommend appropriate, reliable and scalable technical solutions
• Identify project risks and issues; make recommendations for improvement to existing processes and procedures
• Ensure impacts of issues are communicated so all parties are aligned
• Partner with project stakeholders to resolve issues and mitigate project impacts
• Ensure timely use of project and technology tools to help drive accountability. Ensure project resources and budgets are tracked and kept up to date.

Qualifications

Essential Skills and Attributes

• Minimum Bachelor’s Degree in engineering school (such as Centrale, ISEN, etc.), Project Management or related field, OR equivalent.
• Previous proven project leadership experience (3+ years).
• Ability to manage several projects simultaneously and create a cohesive project team.
• Excellent verbal and written communication skills, including the ability to communicate effectively with team members, stakeholders, and senior management. Experience in managing stakeholders' expectations, conducting meetings, and delivering presentations.
• Ability to solve complex problems in order to present them in a simple and effective way.
• Autonomous and rigorous, with a strong sense of organization and reactivity.
• Experience in Software Development or Technical Support preferred.
• Fluent written and spoken French and English.