Incline Railway Retail Partner

Description

Summary

Responsible for handling sales transactions for our guests. Provides excellent guest service in line with our mission, culture and values. Maintain a clean and orderly shop. Under the direction of the TN Operations Team Leader the Incline Retail Partner is responsible for performing the following duties:

Responsibilities

· Delivers excellent guest service to internal and external customers in line with the organization’s mission, culture, and values.

· Models appropriate guest and partner interaction at all times. 

· Performs the opening and closing procedures as well as all other normal cashier duties.

· Adheres to company policy.

· Maintains a clean and orderly shop.

· Helps restock as needed.

· Answers phone in professional manner and take messages and/or orders as needed.

· Performs other duties as assigned by management.

Requirements

Qualifications

· Ability to convey a conservative and professional image to guests. 

· Ability to read and interpret documents; to write reports and correspondence.

· Must possess good computer skills.

· Possess an outgoing, friendly personality and the desire to provide quality service.

· Ability to communicate and interact effectively in one-on-one and small group situations. 

· Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. 

· Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. 

· Required to regularly use hands and fingers. Ability to lift/move up to 10 pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly.