Senior Product Owner

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

The Change Management Product Owner will be responsible for supporting projects that fall under the Change Management discipline. They will initiate, organize, analyze, and complete small, medium, and large sized projects that address business goals and needs. They will be responsible for any or all phases of the project life cycle and responsible for execution of both business analysis, project management, and testing tasks (depending on assign role within a project) in accordance with standards and best practices. This position works with project members to define scope, prioritize deliverables, and manage resources.

They will coordinate the project team throughout the project lifecycle including planning, scoping, analysis, design, development, testing, and implementation. They will manage project meetings, write detailed requirements, complete required project reporting, maintain project documentation, and support the use of project management tools. They will contribute towards user acceptance test planning and execute user acceptance testing.  Finally, they will coordinate and oversee a successful implementation of the projects and product roll outs.

The Change Management Product Owner is results-oriented and understands the impact of the project on the organization.

The role leads small, medium, and large sized projects that address business goals and needs. The Product Owner will track project tasks, align resources, execute analysis, and write requirements to ensure alignment with project objectives and scope. They will escalate concerns to management and provide recommendations to help determine when project status may change from green, amber or red.

The role of the department is to manage and execute a portfolio of projects. This role will work on new large-scale projects budgeted, recurring application upgrades, and smaller application enhancements.   This role will strive to deliver projects on time and on budget, helping to achieve strategic and tactical goals of the business line.

The Product Owner role serves as a liaison between individuals assigned to specific projects to ensure project tasks and deliverables are being met. This will include managing project meetings, creating project reporting, working with subject matter experts to understand and write requirements, working with the technology team to ensure appropriate design based on requirements, and updating and escalating to management, as needed. The role may interact with external vendors as needed based on project scope.

1. Project Management and Execution

• Define project scope and oversee project planning.

• Lead projects. Prepare a plan for the project, including task assignments, timelines, dependencies, and critical paths.

• Work with project participants to prioritize deliverables and manage resources

• Ensure thorough testing, including user acceptance testing

• Track and organize open items

2. Data Collection & Documentation

• Communicate defects to Systems developers. Track delivery dates for defect fixes and maintain status reporting. Escalate appropriately.

• Document Change Requests

• Create project reporting on project status

• Maintain auditable files centrally associated with project

• Act as the primary point of escalation for all issues

• Responsible for roll-out plans and project launch materials

3. Analysis

• Identify key issues and recommend solutions

• Analyze tasks to determine appropriate target and actual delivery dates

• Work with subject matter experts to understand requirements which are converted into a written Business Requirements Document

• Work with technology experts to ensure appropriate design and development of requirements

4. Communication

• Plan meetings, prepare materials, and lead or participate in meetings with business users and sponsors, systems groups, vendors, and clients 

• Prepare project status reporting and other project communications for internal and external stakeholders as needed

• Communication professionally and constructively to manage collaboration across project participants

• Takes ownership and follow th