Corporate Vice President - GBS Claims Business Analytics Actuarial Lead

Location Designation: Hybrid - 3 days per week 

Join Corporate Finance where expertise meets strategic impact. Partner with diverse business units, providing financial insights and guiding sound decision-making. You'll work collaboratively to ensure data accuracy, implement robust controls, and safeguard policy owner interests. Become part of a team dedicated to financial stewardship, enabling business performance, and paving the way for a secure future for generations to come.

Role Overview:The GBS Claims Business Analytics Actuarial lead is a key role within finance, providing critical analytical support to the business.  This individual will be a trusted advisor to leaders in both claims and finance, will provide timely and meaningful insights into operational performance, and will influence and drive actions that will help minimize risk and optimize outcomes.

What You'll Do:

• Partner with leaders within the claims organization to understand current processes and procedures.
  • Provide feedback on proposed process changes and develop tools to measure and monitor impacts.
  • Facilitate communication of changes to finance team and other affected business partners.
  • Recommend process controls to most effectively monitor and manage potential operational risks.
• Determine key performance indicators (KPIs) that measure the claims organization’s effectiveness.
  • Ensure leaders within the claims organization have appropriate visibility into performance and outcomes such that they can hold themselves and their teams accountable.
  • Continue to enhance a “dashboard” for the claims organization to be shared with the GBS senior leadership team.
• Develop and / or maintain tools, such as reports and dashboards, which help
  • Reduce reliance on claim managers manually tracking information so that they can maximize their time spent managing claims and connecting with customers.
  • Provide supervisors with appropriate metrics and tools to eliminate the need for manual consolidation of disparate reports, increasing the time available for supervisors to coach and develop their teams, and ensuring a management process is being applied and performance is being measured consistently across teams.
  claim managers and supervisors manage their work load and measure their outcomes and productivity.
• Provide assistance in interpreting
  • Draw conclusions and actionable insights from available metrics.
  • Suggest potential action items, risks and opportunities.
  claim metrics and identifying next steps.
• Drive connectivity and consistency between operational and financial metrics to provide leading indicators and early insights into drivers of emerging financial results.
• Partner with reserving and FP&A teams to develop operational assumptions for financial projections.
• Work with controller’s area to enhance capacity planning tools.

Stretch Deliverables

• Drive migration of existing data processes into AWS suite of solutions to align key data sources with corporate data governance best practices.

Competencies Utilized and Developed

• Leadership
  • Manage a small staff (2-3) of actuarial students.
  • Become a trusted partner that can counsel and influence claims leaders.
  • Partner with other functional areas by providing actionable insights and driving change.
• Business knowledge
  • Develop a strong knowledge of operational processes and metrics.
  • Gain a deep understanding of products and drivers of their financial performance
• Communication
  • Presenting (both writte