SBDC Administrative Specialist

Description

Position Title: SBDC Administrative Specialist

Department/Unit: Small Business Development Center (SBDC)

Classification: Specialist II

Status (exempt/non-exempt): Non-Exempt

Grade: $20.73 - $21.14 Per Hour

Reports to: Assistant Director of SBDC

Percentage:100%

Annual/Academic year: Annual

Benefits and Insurances

• Employer premium support for Medical, Dental and Vision Insurance
• Optional employee paid insurance - life, AD&D, Short Term Disability
• Paid time off – vacation, personal hours, sick
• Paid holidays
• Oregon PERS retirement
• Tuition waivers

This Position Application closes on 07.22.25

An Application is complete when the following have been uploaded:

• A Resume
• A Cover Letter

Oregon Coast Community College (OCCC) is shaping the future of higher education in Lincoln County.

In support of our mission, all OCCC employees demonstrate commitment to: 

• Participation in cross-functional collaboration across the College. 
• Continuous improvement. 
• Understanding that student success is at the center of every staff position at the College. 
• Having an entrepreneurial mindset and propensity to “see what is possible.” 
• Exhibit collegiality and respect for everyone. 
• Being excited about and committed to advancing OCCC’s future: continued independent accreditation, growth and a great place to work. 

Location: Central County Campus – Newport, OR

Telework Status:

Regular telework is not a feature of this position. At the Supervisor's discretion, exemptions may be made for special projects or responsibilities requiring periodically needed focus time.

Position Summary

Under the direction of the Assistant Director of SBDC, the SBDC Administrative Specialist manages the day to day administration of the Small Business Development Center office, delivering front-line service to clients, support to staff and advisors, recordkeeping, and reporting.

Duties and Responsibilities

Client Services

• Assesses initial client service needs; identifies and recruits new clients for advising, training and Small Business Managment programs, based on initial assessment. 
• Research basic information such as state regulations and licensing requirements and provides/distributes information to clients.  
• Recommends workshops and/or client advising services, based on client’s needs and goals. 
• Organizes and coordinates seminars and workshops offered by the SBDC and SBM programs, including event schedules, locations, equipment rentals and set-up, and catering services. 
• Schedules accommodations for speakers, as needed.  
• Works closely with the College’s Business Office to arrange speakers’ fees in accordance with the College's and the SBDC's policies and procedures.  
• Conducts phone follow-up surveys with workshop participants and collects, tallies and tracks results of printed surveys completed immediately after workshops and events.

Office Operations

• Assists with all aspects of office operations and communications for the College’s Small Business Development Center (SBDC) and SBM Program, including outreach to community partners throughout Lincoln County to maintain partnerships.  
• Receives and screens incoming telephone calls and directs to appropriate staff members.  
• Schedules appointments for SBDC Staff. 
• Updates mailing lists.
• Responds to inquiries made in-person and by phone regarding SBDC services and resources. 
• Orders office supplies and equipment and maintains supply inventory

Administrative Support

• Coordinates with SBDC leadership and OCCC Marketing team to create and distribute press releases and marketing materials and works with outside organizations to promote events.  
• Assists SBDC leadership with the preparation and proofreading of program newsletter.
• Maintains and manages required database programs to comply with record-keeping and reporting requirements.  
• Prepares quarterly reports of Small Business Management Program training and other reports for Oregon Small Business Development (OSBDC) network office, e.g. within “Center IC”.  
• Works with SBDC leadership to provide clerical support and arrange class location/dates.  
• Maintains SBM participant records and files, using various elec