Bakery Associate

Job DetailsJob Location: Elkhorn, WI 53121Position Type: Full TimeJob Shift: DayJob Description

The Bakery Associate is responsible for delivering “best in class” customer service to all guests at the bakery counter and on the sales floor. The Bakery Associate is responsible for packaging, pricing and labeling bakery products for the case and the sales floor, ensuring shelves are stocked and rotated and the department is clean and well organized.  




Duties & Responsibilities


Serve customers in the Bakery Department while modeling Hansen’s IGA Markets culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
Answer questions regarding bakery products and ingredients
Assist customers in selecting bakery products and offer suggestions as needed
Fill and maintain the bakery case
Package, price and label items for the sales floor
Stock and rotate bakery products on the sales floor
Take and fulfill bakery and deli orders via phone and in person
Complete daily cleaning duties in the Bakery Department
Assist Bakers with pouring batter, panning bakery items and preparing product for baking as needed
Assist with the training and mentoring of new associates in the Bakery Department
Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
Assist with all other Bakery Department duties as needed 

QualificationsRequired Qualifications


Must be a minimum of 18 years of age due to required operation of bakery equipment
Eagerness to interact with customers
Strong sense of team – ability to anticipate the needs of the team
Ability to work at a fast paced and efficient manner
Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
Excellent time management, prioritization and organization skills 
Ability to stand, walk, lift, bend, push/pull for extended periods of time 
Ability to lift to 50 pounds