Location

SAINT LOUIS, MO 63110

Scheduled Hours

40

Position Summary

"The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement.

Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise.

EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.

EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

For additional information and to hear directly from members of our team, please visit: https://facilities.med.wustl.edu/Careers/

Plays a critical role in supporting organizational performance, strategic planning, operational reporting, and data-driven decision-making. Develops and maintains dashboards, analyzes operational and performance data, prepares executive-level reports and presentations, supports strategic initiatives, and coordinates reporting processes that advance departmental and institutional priorities.

The successful candidate will combine strong technical and analytical capabilities with excellent communication, project coordination, and stakeholder engagement skills to help improve operational effectiveness, organizational resilience, and continuous improvement efforts across Emergency Management and related public safety functions.

As a member of the Emergency Management team, this position also supports Emergency Operations Center (EOC) activities during planned events, incidents, and emergencies.

Job Description

Data Analytics & Performance Reporting

• Develops, maintains, and enhances dashboards, reporting tools, and business intelligence solutions that provide accurate, timely, and actionable information for departmental leadership and stakeholders.
• Tracks, analyzes, and reports on key performance indicators (KPIs), operational metrics, and organizational performance measures to support strategic goals and operational effectiveness.
• Produces recurring and ad hoc reports, analyses, and presentations that support decision-making, operational planning, program evaluation, and leadership requests.
• Analyzes operational, financial, and performance-related data to identify trends, risks, opportunities, and forecast insights that support organizational planning and continuous improvement.

Strategic Planning & Organizational Performance

• Coordinates the tracking, reporting, and documentation of departmental strategic plans, initiatives, milestones, and performance outcomes.
• Monitors and maintains corrective action tracking processes resulting from exercises, assessments, after-action reviews, and improvement initiatives, ensuring accountability and timely completion.
• Maintains reporting and performance tracking related to training, certifications, professional development initiatives, and organizational readiness programs.

Executive Reporting & Project Coordination

• Leads the development and coordination of departmental annual reports and other executive-level reports by collecting, analyzing, organizing, and presenting quantitative and qualitative information.
• Creates professional reports, presentations, dashboards, data visualizations, and executive communications that effectively convey complex information to a variety of audiences.
• Provides project coordination support for departmental initiatives, including project tracking, milestone monitoring, status reporting, documentation management, and risk identification.