Food & Services Associate (Part-Time, Science Center Coffee Bar)
Swarthmore CollegeAbout the role
Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia, whose mission combines academic rigor with social responsibility. Swarthmore has a strong institutional commitment to inclusive excellence and nondiscrimination in its educational program and employment practices and encourages candidates who will further advance the goal of fostering a diverse and inclusive community. As one of the nation’s finest institutions of higher learning, Swarthmore College is global in outlook and draws students from around the nation and world. The 425‐acre campus is a designated arboretum, complete with gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods.
Essential Responsibilities
- Provide energetic, efficient, professional and friendly service to customers.
- Provides prompt, efficient, and friendly service to a diverse clientele.
- Prepare hot and cold beverages and sandwiches to customer’s specifications.
- Sell retail products offered by the operation.
- Prepares and sells and serves all products by following recipes, methods and preparation techniques for all handcrafted products. All measurements should be according to standard procedures.
- Memorizes and understands all menu items and prepares these items according to recipes and item specifications.
- Must be aware of all daily specials.
- Inventory all products and order as necessary to maintain correct inventory levels.
- Accept cash, credit cards, department charges and OneCard. Completes cashier reports according to operating procedures
- Maintain a clean and sanitized work area in accordance with the operations cleanliness standards. Assists in cleaning all areas and equipment of the operation.
- Keeps equipment operating correctly according to procedures/instructions; troubleshooting breakdowns, performing preventative maintenance and reporting necessary repairs to workbox or vendor.
- Set up food stations. Collaborate with a Supervisor or Lead Associate to make sure that we have appropriate amounts of back up ingredients as stated by using established par levels.
- Prepare ingredients if required. Label tops of containers that contain fresh ingredients with name and date.
- High school diploma or equivalent
- Ability to communicate with co-workers and management with professionalism and respect.
- Customer service experience
- Ability to work in a fast paced environment
- Willingness to be open to learning and growing
- Ability to prioritize and complete multiple concurrent tasks.
- Ability to operate or learn to operate kitchen equipment
- Occasional lifting of up to 25 pounds
- Standing on your feet for extended periods of time, reaching, lifting ,bending, and sitting.
- Must be flexible to work as needed during the day, evening, nights, and weekends. Dining services is a seven day a week operation open between the hours of 7:30am and 12 midnight.
- 2 years of experience in customer service, kitchen experience, hospitality, or a closel
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