Assistant Property Manager

Are you looking for a position at a mission-driven, innovative organization with great benefits? If so, join Boulder Housing Partners! We are a PERA employer and offer great public employee retirement benefits, work-life balance, and flexible schedules.

We build, own, and manage affordable housing in the City of Boulder, bringing together staff and stakeholders from diverse backgrounds to accomplish a common goal.  

This position does require LIHTC and HUD experience.

OVERALL JOB OBJECTIVE:

Under general supervision, the Assistant Property Manager provides support to the property managers for public housing, section 8 project-based, affordable, tax credit, and market rate housing in the City of Boulder. Functions include monitoring age receivables, completing financial reports, marketing planning, monitoring activities related to occupancy, processing and monitoring renewal and recertification paperwork, showing apartments, completing compliance reports, filling in for property manager as needed, and performing property management related duties as required.

COMPETENCIES:

Interpersonal Skills – Commits to finding ways to work with a wide array of people and finds ways to adjust to working in different situation and with people who have different styles.

Peer Relationships – Can quickly find common ground and solve problems for the good of all, can solve problems with peers with a minimum of noise, is seen as a team player and is cooperative, easily gains trust and support of peers, encourages collaboration, can be candid with peers.

Dealing with Ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, isn’t upset when things are up in the air, doesn’t have to finish things before moving on, can comfortably handle risk and uncertainty.

Self-Knowledge – is personally committed to and actively works to continuously improve him/herself, understands that different situations and levels may call for different skills and approaches, works to deploy strengths, works on compensating for weakness and limits.

Customer Service – Provides exemplary customer to applicants, residents, community partners, and co-workers.

DUTIES AND RESPONSIBILITIES:

Assist with property management financial processes. This includes the following:

• Monitor and post monthly rents for the portfolio
• Monitor resident ledgers
• Monitor and manage age receivables according to policy
• Process demands and ensure rent collection policies are followed
• Perform month end review and reporting
• Review, monitor, and manage GPRI reports

Assist with processing all paperwork and mailings related to recertifications and renewals. This includes the following:

• Maintain and create filing and logging systems for first, second and final mailings
• Process recertification and send notification of recertification to residents
• Mail letters and packets and track return of documents
• Review forms for accuracy and completeness. Research and obtain missing information as needed
• Organize paperwork and assist as requested
• Track traffic, enter data into Yardi software system
• Maintain organized resident files

Assist with lease-up of vacant units.  This includes the following:

• Respond to inquiries via telephone and walk ins
• Process and maintain waitlists
• Manages marketing plan for the properties
• Process applications for housing
• Conduct landlord references
• Conduct background checks
• Check files for eligibility criteria
• Show available units
• Conduct pre-leasing inspections of vacant units to ensure units are in move-in condition

Assist with move outs.  This includes the following:

• Inspect and walk units at move out
• Assess charges with maintenance
• Assess and complete move out disposition
• Process move out file

Assist property managers by:

• Holding office hours on-site as needed
• Posting notices at sites
• Filing
• Interpreting for Spanish-speaking clients

Assist property managers with resident issues, including:

• Monitor rent collections and late payment reports
• Initiate and follow up on resident payback agreements
• Assist with resident issues, requests and communications
• Working knowledge of Reasonable Accommodation situations under Section 504

Assist with all other paperwork issues, including but not limited to filing, reporting requirements for the various funders and program administrators.

Performs related d