Director, North America Strategy & Analytics

Director, North America Strategy & Analytics – Denver, CO

Are you ready to shape and lead transformative strategies that fuel business growth across North America? Do you bring a sharp analytical lens, strong business acumen, and a passion for turning insights into action? Are you looking to make an impact within a globally diverse organization that values bold thinking, empowers leadership, and celebrates unique perspectives? Then it’s time to join Western Union as a Director, North America Strategy & Analytics.

Role Responsibilities:

North America Corridor Strategy:

• Partner closely with the President of the North America business to develop the omni-channel growth strategy for the region.
• Develop and maintain strategic plans across send regions and receive markets to deliver against objectives
• Coordinate the ongoing business performance, insights and action plans to achieve the outcomes of the strategy

Business support:

• Support the President of North America to drive executive engagement and communications (e.g., MBR preparation, Board communications)
• Partner with Regional Vice Presidents and Strategic Accounts to develop account level business plans to deliver against the corridor strategies
• Develop and support materials for key account engagement (e.g., Quarterly business reviews, ad-hoc requests)
• Engage with receive markets to ensure alignment across the corridor

Strategic Initiatives:

• Actively drive strategic initiatives targeted to support the business (e.g., APN adoption, retail to digital escalation)
• Drive cross-functional alignment where need across local market, receive market and functional support (e.g., finance, operations).

Analytics:

• Drive the backlog of analytics needs to support driving the business in both
  • Standardization of reporting, KPIs and active management
  • Ad hoc requests and deep-dives for support
• Support the distribution pipeline funnel (new store acquisition, productivity assessments)

Change Management & People leadership

• Re-design and re-structure the end-to-end operating cadence of the business to drive more cross-functional alignment
• Drive adoption of new ways of working, new approaches and embed them into ‘business as usual’
• Lead a team of strategic, analytical leaders to drive impact across the organization

Role Requirements

• 10+ years of proven track-record in strategy, operations and similar functions
• Fintech and/or remittance experience highly preferred
• Previous experience with top tier consulting (e.g., McKinsey, BCG) preferred but not required
• Comfort in ambiguous, fast paced, transformation environment
• Exposure to deep analytical business and comfort leading technical and engineering teams as needed to support business needs
• People management experience in a large organization
• Bachelor’s degree in business, economics or related field
• MBA highly preferred

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The salary range is $160,000 – $200,000 per year. This role is also eligible to receive a short-term incentive bonus that aligns with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-