Front Desk Receptionist

<h2>Front Desk Receptionist Position Available at Northern Lights Village Pyhä!</h2><p>The Northern Lights Village brand was born in 2016 and since then we have opened three resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalized service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see our employees as our most valuable resource.<br/>Our guests are truly international and so is our team, speaking all together 17 languages! </p><h3><strong>About the Job</strong></h3><p>We are on the lookout for an enthusiastic and friendly Front Desk Receptionist to join our lively team. This position is perfect for someone passionate about delivering top-notch customer service and who enjoys making a positive impact on our guests' experiences at Northern Lights Village.</p><h3><strong>Key Responsibilities</strong></h3><ul> <li>Greeting guests warmly and ensuring they receive personalized service</li> <li>Efficiently handling check-in and check-out processes</li> <li>Responding to guests’ questions and providing details on local sights and activities</li> <li>Managing reservations</li> <li>Maintaining a clean, orderly, and welcoming reception area</li> </ul><h4>Job Requirements</h4><ul> <li><strong>1 or more years of experience as a hotel receptionist or similar role</strong></li> <li><strong>Fluent written and spoken English</strong></li> <li>Outstanding communication and interpersonal abilities</li> <li>Capability to work well both independently and as part of a team</li> <li>Strong organizational skills with the ability to multitask effectively</li> <li>Experience with property management systems</li> <li>A high degree of professionalism and a pleasant personality</li> </ul><h3>Beneficial Qualifications</h3><ul> <li>First Aid Certification</li> <li>Knowledge of the local area</li> <li>Valid B drivers’ license</li> <li>Finnish alcohol passport</li> <li>Additional language skills</li> <li>Experience in restaurant service</li> </ul><h5>What We Offer</h5><ul> <li>Competitive salary</li> <li>Opportunities for professional development and training</li> <li>A positive and supportive working environment</li> <li>Discounts across our properties and facilities</li> </ul><p><strong>Pay, duration and benefits</strong> </p><ul> <li><strong>Starts</strong>: October, <strong>Ends</strong>: March/April</li> <li>Minimum 90 working hours per 3 weeks period</li> <li>Hourly pay negotiated in an interview, according to knowledge and experience</li> <li>Other benefits according to the collective labor agreement</li> <li>If necessary, the resort provides accommodation <strong>in a shared room</strong> for €250,00/month</li> </ul><strong>How to Apply</strong><p>Before applying, <strong>please ensure you have the right to work in Finland</strong>.</p><p>Please note that due to the high volume of applications, we may not reply to applications that do not fulfill the stated requirements. Should your application meet the initial selection criteria, you will receive a reply in early August at the latest.</p><p>If you’re eager to contribute to memorable guest experiences at Northern Lights Village, we’d love to see your application!</p>