Sales and Marketing Representative

Responsive recruiter Benefits:

• 401(k)
• Company car
• Dental insurance
• Paid time off
• Vision insurance

About the Company ServiceMaster by Twins is a locally owned and operated franchise of the ServiceMaster family of brands. At ServiceMaster by Twins, we serve our customers and community by providing the following services:

• Water Damage Mitigation/Cleanup
• Mold Testing and Remediation
• Fire/Smoke Damage Restoration
• Smoke and Odor Removal
• Carpet and Floor Care
• Board-up & Tarping
• Content Cleaning & Pack-Out
• Full Commercial Cleaning & Restoration

Position Overview The Sales and Marketing Representative is responsible for, but not limited to, the following:

• Increase awareness of the services we offer to insurance agents, brokers, adjusters, property managers, and realtors.
• Build & maintain solid relationships with insurance agents, brokers, adjusters, property managers, and realtors.
• Assist in developing and implementing marketing strategies for potential new accounts.
• Actively represent the company at networking events.
• Create and gather content for digital media platforms.
• Manage our franchise website content and keep it current (including keyword rich content to drive SEO).
• Sells products and services primarily to a select group of portfolio companies
• Drives revenue growth

Job Responsibilities

• Sells regional programs to new companies and closes new business
• Identifies key opportunities/needs of assigned customers (current and prospective) to achieve budgeted growth goals
• Plans and executes sales strategies and tactics through both oral and written communication to
  customers
• Manages accounts as assigned and conducts meetings as required
• Develops and implements sales strategies to capture market share and achieve revenue goals
• Create, manage, and maintain key relationships with insurance agents, adjusters other key relationships
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Prepares documents for job file reviews with current and prospective clients
• Documents and reports on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Resolves issues with customers

Competencies

• Customer Orientation/Positive Impact
• Results Orientation/Sense of Urgency
• Change Mastery
• Relationship Building/Sensitivity
• Problem Solving and Decision Making
• Initiative, drive energy
• Active Communications
• Business/Financial Acumen
• Learning Agility
• Organizing and Planning
• Sales Mindset/Selling Skills

Education, Experience, and Other Requirements

•  High school graduate or equivalent; college degree preferred
• 1-2 years of experience in the Disaster Restoration field; IICRC Certifications preferred
• 1-2 years of sales experience or prior sales training is highly desired, but not required
• Valid Driver's License and satisfactory driving record
•  Has a good aptitude for basic math-- necessary for doing calculations related to the sales process
• Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events
• Some work required outside of traditional working hours to network and represent the company at business social events
• Skilled using social media and other web-based sales tools

Knowledge, Skills, and Abilities

• Interpersonal and communication skills, both written and verbal
• Ability to independently manage customers
• Ability to establish effective rapport and working relationships with customers and company staff;
  interface effectively across multiple levels within customer organizations, including senior levels
• Ability to prioritize tasks, manage multiple projects concurrently and make effective decisions
• Ability to effectively present value proposition and guide change
• Ability to market, sell, and close our value proposition
• Ability to develop and implement selling strategies