Senior HealthSec Services Manager

Amazon is seeking a motivated individual with strong analytical skills and program management experience in Healthcare Security to join Global Security Operations. The successful candidate is a self-starter with strong attention to detail and has the ability to work in a fast-paced, ambiguous environment. The drive and capability to shape an emerging business strategy is necessary to be successful in this role.
The Sr. HealthSec Services (HSS), Mgr. supports various teams in the US healthcare operations leveraging data and customer feedback to influence the direction of security and risk programs. The ideal candidate for this role explores big ideas that have a large impact across multiple teams and organizations with a focus on continuous improvement. This role identifies broad business problems into specific projects, conducting a thorough analysis, implementing continuous improvement initiatives, and communicating results effectively at the operational and senior leadership level.



Key job responsibilities
•Stays informed of local, state, and federal laws related to healthcare practices, including changes or developments and their impact on business operations
•Partners with stakeholders to align policies and initiatives with requirements and demands of accrediting/licensing bodies
•Drives implementation of physical security controls to maintain control of PHI/PII in adherence with applicable state and federal laws
•Partners with stakeholders to review security processes regularly to ensure optimal efficiency and embrace continuous quality improvement
•Serves as subject matter expert for security and risk management keeping stakeholders abreast of key issues and the team’s performance
•Effectively partners with internal customers in evaluating current and future security services, processes and initiatives
•Delivers complex medium to large scale projects from initiation through delivery
•Supports critical relationships and negotiations of agreements with customers, suppliers or other external partners
•Collaborates with counterparts in other functional areas across the enterprise as well as various partner teams
•Develops program vision, and gain buy-in for that vision across senior leadership
•Emphasizes and analyze the use of data and customer feedback to optimize program effectiveness
•Operates with significant autonomy and discretion
•Up to 40% domestic travel

Basic Qualifications

• 2+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor’s degree or 4+ years of related experience
• 2+ years in a customer/patient service driven environment
• 2+ years experience in Microsoft Office applications including word, excel, and outlook
• 7+ years experience in healthcare security services, asset protection, audit, risk management, inventory control, quality assurance, or another physical security related field

Preferred Qualifications

• Familiarity with security equipment such as intrusion detection devices, access control systems, etc.
• Proficient with MS Office Professional Suite, including intermediate knowledge of Excel
• Must be flexible to work weekends and/or overnight as necessary
• Experience in healthcare security operations

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.


Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.