Retail Team Member I - PT - N Charleston

• Delivers ACE (Amazing Customer Experience) to all internal and external customers.

• Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect,
Excellence) values.

• Embraces an expectation of learning and growth. Enthusiastically participates in training and development.

• Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team
members feel respected, accepted, and included.

• Enthusiastically receives donations from donors utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)

• Sorts, prices, and stocks hardline donations for sale according to established expectations.

• Sorts, tags, and stocks softline donations for sale according to established expectations.

• Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up
change for maximum mission impact.

• Accurately records donations, production of merchandise and specified tasks.

• Meets established production goals corresponding to role in retail location.

• Maintains clean work environment.

• Reports known or suspected security and/or theft problems to a member of store management,
appropriate District Manager, and/or Asset Protection department.

• Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains the same to meet CARF, Department of Labor, and other regulatory standards.

• Maintains safety standards in the store and reports any exceptions to store management.

• Performs other job-related duties as assigned by a member of store management.

 

 

 

Qualifications

Understand English; comprehend instructions provided in verbal and written form.

• Read and comprehend Retail Production and Training manuals; follow process instructions effectively
and efficiently.

• Multi-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/or
adaptable as work requirements change.

 

• Be a self-starter; work efficiently with minimal supervision after work instructions are provided.

• Thrive in a dynamic, fast-moving environment.

• Work effectively in a team-based environment; Interact professionally with customers and a highly diverse
employee base on a regular and routine basis.