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Sr Manager, Technology Business Transformation

American Airlines
Fort Worth, United Statesfull_timeVerifiedPosted 1 Jun 2026

About the role

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • This job is a member of the Airline Operations Technology (AOT) organization within the Information Technology Division
  • This role serves as the Transformation lead for the VP of Airline Operations Technology, acting as a strategic partner and force multiplier to drive execution, organizational alignment, and visibility across a complex, multi‑product portfolio. This rotational leadership role is designed to develop future senior leaders through enterprise exposure, people leadership, and ownership of high‑impact initiatives. A key focus of this role is enabling data‑driven decision making across AOT by owning the strategy, delivery, and evolution of enterprise metrics, dashboards, and executive reporting distributed across the organization

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

  • Act ​as a trusted ​advisor and strategic partner to ​the ​VP ​of Airline ​Operations Technology on ​priorities, execution, ​and organizational effectiveness
  • Lead and ​deliver ​high ​visibility, VP level initiatives and special ​projects spanning multiple products and ​organizations
  • Lead and ​evolve leadership operating rhythms, ​including staff meetings, QBRs, ​reviews, and planning forums
  • Enable ​data-driven ​decision ​making by defining, governing, ​and evolving enterprise ​technology and delivery metrics
  • Develop ​executive-ready ​communications, ​briefings, and presentations for senior leadership audiences
  • Promote adoption of ​modern engineering practices, emerging technologies, and ​continuous ​improvement
  • Manage ​budgets, forecasting, ​and resource ​allocation in alignment with business and technology ​priorities
  • Partner with IT ​and business ​leadership to execute ​and communicate the ​organization's technology ​vision, ​priorities, and ​roadmap

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in Technology, Computer Science, Information Systems, Business, or a related field, or equivalent experience/training
  • 7+ years of experience leading complex technology solutions, programs, or engineering delivery
  • Strong backrgound in leading engineering teams using modern software practices

Preferred Qualifications- Education & Prior Job Experience

  • 3+ years of direct people leadership experience
  • Airline industry or large-scale operational technology experience
  • 5+ years of experience leading product, engineering, or technology teams 

Skills, Licenses & Certifications

  • Exceptional communication skills ​with ​the ​ability to translate complex technical ​concepts, risks, ​and constraints for executive and nontechnical audiences
  • Prior hands-on ​experience as a ​software, ​platform, ​or systems ​engineer with ​the ​ability to lead ​deep technical discussions, reviews, and ​architecture decisions
  • Demonstrated ​technical leadership ​with ​the ​ability to make sound architecture and ​design ​tradeoff decisions grounded in engineering ​best practices
  • Demonstrated comfort operating in ​ambiguity, including ​problem definition, ​requirements shaping, ​and iterative solut

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Company

American Airlines

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