Associate Director, Pharmacy Excellence & Innovation (Titusville, NJ)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Marketing

Job Sub Function:

Channel & Partner Marketing

Job Category:

People Leader

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson is currently recruiting for an Associate Director, Pharmacy Excellence & Innovation located in Titusville, NJ.

J&J is committed to raising the bar on the patient experience (Px). The Patient Engagement and Customer Solutions (PECS) organization will create more personalized, seamless, and supportive experiences for patients starting treatments across the J&J portfolio.

This is a hybrid role available in Titusville, NJ. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Purpose: The Associate Director, Pharmacy Excellence & Innovation will contribute to a team focused on building and refining J&J’s overall pharmacy capability. This includes identification of capabilities, partners, technologies, and innovative programming approaches that allow J&J to become best-in-class in supporting patient engagement through the specialty and retail pharmacy channels. You will monitor industry trends, emerging pharmacy models, evolving data sources and approaches, and contribute to pharmacy network design for new product launches. In addition, you will work closely with the Pharmacy Channel Solutions Marketing team and the Pharmacy Account Management team to engage specialty and retail pharmacies in partnerships, fee for service programs, and data and technology agreements that support the needs of patients starting and persisting on J&J therapies. The position reports to the Senior Director, Pharmacy Solutions.

You will be responsible for:

• Pharmacy Strategy & Design: Collaborate to refine J&J’s overall pharmacy capability and strategy; Use market assessments, competitive landscapes, voice of patient, voice of customer, and industry trends to inform recommendations for capability evolution

• Px Requirements: Monitor overall effectiveness of the pharmacy solutions against Px program requirements that align to patient needs and brand objectives; Contribute to capabilities discussions, RFP process, and contracting in coordination with account management and PECS operations teams

• Operational Excellence: Use patient analytics, voice of customer, benchmarking, and compliance monitoring to lead continuous optimization of program performance, inform pharmacy network design and support new product launches

• Technology: Optimize our patient focused digital health strategy, identify opportunities for innovation, evaluate strategic partnerships, and set clear, actionable goals to drive future efficiency and growth

• Account Management: Partner with national and local account teams to identify strategic partners and identify addressable gaps in patient experience

• Data & Analytics: Evolve data sources and analytics approaches to uncover new insights about the patient journey and experience on J&J treatments; Monitor KPIs that reflect patient needs and brand strategies; Present performance summaries and recommendations to Px therapeutic area teams

• Strategic Planning: Monitor trends in policy, pharmacy capabilities, pharmacy models, pharmacy consolidation, emerging channels,