E2E BSS Principal Solution Architect

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.

• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

Role - E2E BSS Solution Architect / Field CTO / Principal Field Architect / Forward Deployment Principal Architect / Principal Enterprise Architect

Standard Title - Principal Architect
 

Roles & Responsibilities:

• Act as the trusted technical advisor to customer CIOs, CTOs, Enterprise Architects and Senior leadership, driving technology strategy and enterprise architecture for large-scale Telecom BSS transformation programs.

• Lead end-to-end business, solution and enterprise architecture across Telecom Business Support Systems (BSS), including CRM, Billing, Real-Time Charging, Order Management, Enterprise Product Catalogue, Digital Channels, OSS/BSS and enterprise integrations.

• Own the overall technical vision, target architecture, transformation roadmap and implementation strategy from solution design through production launch and operational excellence.

• Drive customer technology strategy, architecture governance and roadmap planning aligned with business objectives, operational transformation and long-term platform evolution.

• Lead technical discovery workshops, architecture reviews, design sessions and executive steering committees to drive key business and technology decisions.

• Provide architectural leadership across multiple technical workstreams, ensuring alignment between product engineering, delivery, operations and customer IT organizations.

• Own solution architecture for functional and non-functional requirements, including scalability, availability, resiliency, security, observability, performance and disaster recovery.

• Define architecture principles, technology standards, integration patterns and application roadmaps to ensure scalab