Supv Critical Care Transport - OVERNIGHTS

1900-0700

At Children’s, the region’s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team—and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview
Performs a variety of clinical supervisory functions including leading and coordinating the daily clinical operational activities of the unit and personnel functions. Ensures the delivery of quality patient care by holding staff accountable to established patient care and regulatory standards. Interprets policies and procedure to staff and patients/families. Builds, maintains, and supports a culture that fosters effective working relationships within a safe working environment

Essential Functions

• CLINICAL OPERATIONS- Leads and supervises the daily clinical operational activities of the unit to ensure that quality care is delivered efficiently to include: • Managing patient flow • Overseeing the delivery of patient care and coordinating transports and responding to unforeseen events adjusting patient assignments, as needed. • Effectively problem solves to maximize resources to maintain patient flow, quality patient care and open communication between healthcare team members/departments • Ensures patient assignments are made as defined by the Nebraska State Nurse Practice Act, and according to the knowledge and skills of the staff available. • Ensures staffing conditions are appropriate and are accurate in scheduling system • Works collaboratively with Hours Supervisor and other unit leaders in meeting staffing challenges, taking accountability for impact of staffing decisions in own unit. • Ensures that staff has the supplies, equipment, information, and resources needed to provide quality patient care in a safe work environment. • Provides effective training on skills and changes within the industry to new and current employees • Remains current on skills and training. Serve as a clinical expert. • Plays integral role in planning for current and future nursing needs and resources
• PEOPLE LEADERSHIP- Supervises nursing, APP, and paramedic staff as assigned, including, but not limited to, recruitment, hiring, merit recommendations, promotions, transfers, schedules, disciplinary action, performance evaluation (introductory and annual), orientation, and development. This includes day to day performance through ongoing assessment and coaching to achieve goals. • Supports retention of staff using professional techniques consistent with Children’s philosophy. Evaluates candidates for selection and provide feedback to manager using targeted selection processes. Oversees the on-boarding process for new employees. • Meets with new staff and preceptors bi-weekly to assess and coach for progress and to manage variables influencing progress (patient assignments, didactic access, etc). Responsible for gathering and delivering feedback on a regular basis. Ensures educational and competency requirements are met. • Supports leadership team in development of staff members by providing substantive feedback. Collaborates with leadership team when performance issues require formal performance improvement counseling. Delivers performance feedback. Knows strengths and capabilities of each staff member and the implications for training needs, scheduling. • Recognizes and rewards staff with public and private recognition. Provides "in the moment" coaching, direction, and leadership for staff as necessary. • Role models’ clinical practices to meet identified standards. Escalates issues beyond own decision-making authority to department manager for guidance and/or resolution. • Works collaboratively with the leadership team and staff members in assuring a patient/family focused environment. Evaluates care, provides clinical problem solving, and ensures customer satisfaction. Ensures department activities and records are in adherence to Children’s Hospital & Medical Center and other regulatory agency standards.
• COMMUNICATION- Maintains an environment of trust, fairness, consistency, and confidentiality with team members and with internal and external customers. • Listens and seeks clarification through the rounding process. Completes rounding and uses findings to develop solutions to identified issues within scope of accountability. • Represents needs and interests of direct reports to all levels of the leadership structure. Communicates effectively or