Position Summary

The Business Operations Supervisor is responsible for overseeing the day-to-day operations of a business, ensuring that the organization is managed smoothly and efficiently. This role involves a wide range of activities including decision-making, managing, and allocating resources, setting strategic goals, and implementing operational policies.

What will your job entail?

Job Responsibilities:
• Oversee daily operations to ensure they are carried out efficiently and effectively.
• Develop operational policies and procedures to improve overall business performance.
• Manage and allocate resources such as personnel and budget to meet operational needs.
• Monitor operational performance and make necessary adjustments to meet business objectives.
• Coordinate with other departments to ensure operational alignment with business strategy.
• Implement operational best practices and standards for operational excellence.
• Manage operational risks and implement mitigation strategies.
• Lead, coach, and develop a high-performing operations team.
• Report on operational performance and suggest improvements.

Work Experience and Education:
· Bachelor’s degree in Business Administration with 5 years of related experience; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.

Licenses & Certifications:
· Certified Operations Manager (COM) or Project Management Professional (PMP) is preferred.

Technical/Functional Skills:
· Knowledge of Insurance Industry
· Lean Tools and Techniques
· Automation
· Policy Formulation
· Agile Methodology
· Operations Management
· Operational Governance

Behavioral Skills:
· Effective Communication
· Interpersonal Skills
· Attention to Detail
· Decision Making
· Problem-Solving
· Continuous Learning

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates 

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target salary range for this position is $68,000.00 - $85,000.00 annually.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and ce