Security Training Specialist

Position Highlights: 

• Location: Winston Salem, North Carolina
• Full Time

What We Offer:

• Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work. 
• Generous PTO: Accrual starts at up to 25 days/year, to be used for vacations, sickness, holidays, and personal matters. 
• Parental Benefits: Six weeks paid birthing-mother maternity leave & four weeks paid parental leave for non-birthing parents.
• Retirement: Up to 7% employer-paid retirement contributions
• Education Reimbursement: We invest in your professional growth, offering up to $2,500 per year towards a bachelor’s degree and up to $5,000 per year towards a graduate degree. 

Job Summary:

Delivers and refines an integrated and multi-modality Workplace Violence Prevention (WPV) Training Program for employees that is best-in-class for WPV prevention; managing aggressive behavior; recognizing & reporting workplace violence indicators; and mitigating risk factors by incorporating lessons learned from incidents and near misses into tailored prevention & response protocols. All training strategies and programs will be designed for the ultimate purpose of reducing the number of WPV incidents and their severity.

What You'll Need:

• Bachelor’s Degree in Education or related field
• Typically requires 2 years of experience in Instructor/Trainer in private sector security, public safety, law enforcement (local, state, or federal), or the military with at least 1 year experience designing content/curriculum and delivering effective training instruction to adult learners.

What You'll Do:

• Delivers and refines an integrated and multi-modality performance-management training framework for delivery to all Public Safety Officers and security support staff to include, but not limited to new employee training, annual training, remedial/refresher training, new equipment training, and new policy/process training; selected caregiving teams with patient and public-facing interface; and other functional teams with touchpoints to safeguarding people, property, assets, and interests.
• Uses advanced knowledge of weapons (firearms, batons, handcuffs, and CEW (Taser)) to assist in analysis, design, development, and implementation of programs intended to equip public safety officers for duty.
• Uses program development best practices to design, develop, and implement public safety related training programs across a variety of training delivery platforms- in-person, virtual, computer-based training etc. These programs may include active shooter, verbal de-escalation, and workplace violence mitigation.
• Responsible for creating and distributing training materials such as manuals, job aids, checklists, response cards, job books, web-based instruction, etc., to contribute to consistent and repeatable service delivery by a highly trained, proficient, productive, safe, compliant, and effective public safety team. Responsible for delivering training on use of training materials.
• Works within a specified region to deliver training content, which may include hard-copy manuals, training aids, simulation software, computer-based training modules, and security awareness, training and education materials: Officer-level topics include but are not limited to customer service, post procedures, report writing, patrolling, managing aggressive behavior, policy application, emergency response, evidence handling and preservation. Leader-level topics including but not limited to organizational effectiveness and analysis, risk-based staffing, incident reporting, inquiries and investigations, performance management, technology integration, operational readiness, program integration, and leadership.
• Works with other members of the training team and training manager to develop, refine and deliver training program curriculum and modality readiness (web, in person, self-paced computer based learning, etc.).
• In conjunction with other key members of the Public Safety team, works from risk analyses, incident reports, investigations, root-cause analyses, survey data, and site visits to thoroughly understand the operating environment and to identify high payoff opportunities for both locally tailored and system-wide training. Liaises with other functional areas across the enterprise and recommends joint ventures that achieve synergy and improve security.
• Assists in the design and coordination of major training events such as active-shooter and security-related emergency response drills and exercises.
• Solicits