Jobs and Careers
AM
Sr. Business Analyst, Priyank Porwal
Amazon.comUnited Statesfull_timeVerifiedPosted 1 Jun 2023
💰 $185,000/yr($94,600/yr – $185,000/yr)
About the role
Amazon’s commitment to solving hard problems and passing operational savings onto our customers is a core part of our flywheel. It is what makes us Earth’s most customer centric company. Are you interested in diving deep into data to understand business opportunities across multiple business lines and geographies? This role will partner with product managers, operations, and technical teams to provide the data and analyses needed to influence product roadmaps. Do you have a track record of using data to influence decision makers? Do you have effective problem solving skills and want to solve problems that will meet the growing worldwide need? Then the Buy with Prime Merchant Support team is the team for you.
Buy with Prime Merchant Support is a dedicated, fast-response support channel that is staffed 24x7x365 with experienced and technical support agents. The service helps Merchants of all sizes and technical abilities to successfully leverage the services offered by Buy with Prime. The Merchant Support organization is global with locations around the world. Buy with Prime Merchant Support is one of the fastest growing businesses within Amazon and we are looking for a top-notch Senior Business Analyst.
As an Amazon Senior Business Analyst you will be working in one of the world's largest and most complex data warehouse environments. You’ll employ data analysis to ensure your partners and leaders have the most up to date, reliable information, working collaboratively to make the best possible roadmap decisions. You’ll make a huge impact, not just on the bottom line performance of the network, but on the overall customer experience, making history whilst having fun along the way! You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. We are looking for innovators to be a sophisticated user of data querying tools, and an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication.
Above all, you should be passionate about bringing large datasets together to answer business questions and drive change. Being curious, detail oriented, and comfortable finding information and performing tasks that haven't been done before will be the norm.
Key job responsibilities
Develop a deep understanding of Amazon’s Merchant Support operations.
Deep dive into large data sets to answer key business questions using SQL, Excel, and other data manipulation languages.
Perform complex data research to identify new opportunities that improve efficiencies and customer experience in supporting business decision making
Systematically identify data source/forecast error and follow through on the resolutions to ensure that future plans are updated with improved business processes
Ability to perform/own reoccurring and ad-hoc business intelligence projects
Communicate complex insights to stakeholders, both verbally and in writing
About the team
Buy with Prime is helping people reimagine the way they shop….wherever they do! Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime is a new way to extend Prime shopping benefits—including fast, free shipping, a seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. For over 20 years, Amazon been empowering small and medium-sized businesses with opportunities to grow. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,600/year in our lowest ge
Buy with Prime Merchant Support is a dedicated, fast-response support channel that is staffed 24x7x365 with experienced and technical support agents. The service helps Merchants of all sizes and technical abilities to successfully leverage the services offered by Buy with Prime. The Merchant Support organization is global with locations around the world. Buy with Prime Merchant Support is one of the fastest growing businesses within Amazon and we are looking for a top-notch Senior Business Analyst.
As an Amazon Senior Business Analyst you will be working in one of the world's largest and most complex data warehouse environments. You’ll employ data analysis to ensure your partners and leaders have the most up to date, reliable information, working collaboratively to make the best possible roadmap decisions. You’ll make a huge impact, not just on the bottom line performance of the network, but on the overall customer experience, making history whilst having fun along the way! You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. We are looking for innovators to be a sophisticated user of data querying tools, and an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication.
Above all, you should be passionate about bringing large datasets together to answer business questions and drive change. Being curious, detail oriented, and comfortable finding information and performing tasks that haven't been done before will be the norm.
Key job responsibilities
Develop a deep understanding of Amazon’s Merchant Support operations.
Deep dive into large data sets to answer key business questions using SQL, Excel, and other data manipulation languages.
Perform complex data research to identify new opportunities that improve efficiencies and customer experience in supporting business decision making
Systematically identify data source/forecast error and follow through on the resolutions to ensure that future plans are updated with improved business processes
Ability to perform/own reoccurring and ad-hoc business intelligence projects
Communicate complex insights to stakeholders, both verbally and in writing
About the team
Buy with Prime is helping people reimagine the way they shop….wherever they do! Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime is a new way to extend Prime shopping benefits—including fast, free shipping, a seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. For over 20 years, Amazon been empowering small and medium-sized businesses with opportunities to grow. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.
Basic Qualifications
- 5+ years of tax, finance or a related analytical field experience
- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience
- Bachelor's degree
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with SQL
- Experience making business recommendations and influencing stakeholders
Preferred Qualifications
- MBA
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,600/year in our lowest ge
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s