Patient Care Associate - Med/Surg
Mass General BrighamAbout the role
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities. The PCA performs other patient care related duties and unit duties as needed, and may function as a patient care observer to monitor for patient safety in situations where 1:1 observations are required.This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.
This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures.
Qualifications
PCA, Certified (Salary Grade C25)
• High school diploma or equivalent required
• Current American Heart Association Basic Life Support (BLS) certification required
• Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
• Nursing Assistant certification, Medical Assistant certification, or a nursing student who is actively enrolled into a nursing program with a minimum of 6 months student clinical experience required.
• Six (6) months to one (1) year nursing assistant experience required
• One (1) to three (3) years secretarial experience preferred
• Health care experience preferred
• Ability to multi-task and handle stress crisis situations effectively required
• Demonstrated knowledge of medical terminology required
• Demonstrated typing skills and computer experience required
• Demonstrated interpersonal, organizational, and oral and written communication skills required
Additional Job Details (if applicable)
PCA, Non-Certified (Salary Grade C24)
• Completion of PCA educational objectives and unit-specific training as outlined by the Professional Development Department required
• High school diploma or equivalent required
• Current American Heart Association BLS certification required
• Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
• Health care experience preferred
• Ability to multi-task and handle stress crisis situations effectively required
• Demonstrated typing skills and computer experience required
• Demonstrated interpersonal, organizational, and oral and written communication skills required
• Ability to communicate effectively and follow written and/or oral instructions required
• Demonstrated teamwork and collaboration skills and a professional demeanor required
Remote Type
Onsite
Work Location
30 Locust Street
Scheduled Weekly Hours
24
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