Delivery Ops - Mail/Finishing Level 2

Description

CTG is seeking to fill a Mail/Finishing Level 2 opening for our client in La Crosse, Wisconsin.

 

Location: La Crosse, WI

Duration: Ongoing contract

Work Hours: 7:00am – 4:00pm

 

Essential Functions:

• Operation of mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting
• Perform charge-back reporting for postage, air express, local delivery, and faxes
• Perform production mail labeling/mail merge
• Provide mailing address cleanup services (may include use of mail cleansing software)
• Coordinate automated and manual processes for finishing and mailing client materials
• Implement and maintain distribution and tracking systems
• Use of customized software to update/maintain mailing addresses
• Receive, sort and process mail documents, packages, and supplies. Notify recipients
• Deliver and pick-up mail on scheduled runs
• Record & process accountable mail information, maintain logs
• Track, trace, and resolve mail problems with USPS, express and local delivery services
• Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup/delivery)
• Perform quality checks on outbound mai l
• Validate internal mail addresses
• Use common mail services including fax, air express, postal services
• Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket
• Perform finishing work on documents to be mailed, such as folding and insertion
• Perform fulfillment functions, such as assembly, packaging, shipping and tracking of kitted materials
• Follow mailroom security procedures
• Barcode tracking or face scanning incoming mail and packages
• Shipping and receiving using automated system to track and manage activity
• Monitor/order/replenish supplies inventory, mail and distribution activities
• Send and receive e-mail messages
• Arrange alternative courier or shipping services to meet customer requirements
• Fully operate, clean and maintain all shipping and mail equipment
• Contact service on mail and shipping equipment if need occurs

 

Skills:

• Able to lift and move up to 50 pounds
• Able to demonstrate ability to read, write and follow English instructions
• Able to demonstrate PC / Internet Skills Intermediate (Download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms
• Perform mail merges
• Intermediate knowledge of MS Word or equivalent (insert images; create and manage tables and columns; edit headers/footers; create forms; create and manage multiple sections)
• Intermediate knowledge of MS Excel or working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications)
• Determine output packaging per packaging standards (e.g. process for books, tabs, etc.)
• Driving (if required)
• Ability to demonstrate use of mail equipment per training (finishing equipment, inserters, postage meters, envelope printers, scales, Pitney Bowes mail management systems, FedEx shipping systems)
• Able to demonstrate customer service and communication skills
• Able to demonstrate ability to manage multiple tasks
• Able to demonstrate ability to perform duties with minimal supervision
• Able to demonstrate ability to perform data entry
• Able to demonstrate use of Production Mail Software
• Able to demonstrate ability to estimate and schedule mailing jobs, including operators, job path and time requirements
• Able to demonstrate ability to train and mentor other mail client associates

 

Experience:

• 1-2 years knowledge and experience with mail procedures and operating mail equipment

 

Education:

• High school diploma or equivalent required

 

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

 

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

 

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at 716-887-7376 or Krista.Eckard@ctg.com.