Administrative Associate III

Job Title

Administrative Associate III

Agency

Texas A&M Engineering Extension Service

Department

Texas Engineering Extension Service

Proposed Minimum Salary

$18.50 hourly

Job Location

College Station, Texas

Job Type

Staff

Job Description

The Administrative Associate III, under general supervision, provides administrative support and customer services to the TEEX Testing & Innovation Center. Duties include assisting with clerical and administrative support, processing technical service offerings information to include participant registration, data input, and drafting correspondence. Responsible for the purchasing of office supplies, maintaining inventory, invoicing and tracking customer payments, the Centers financial tracking, and assisting the Center staff with proposal and project tracking. Supports testing and conference preparation efforts and in-field events.

This position reports to the TEEX Testing & Innovation Center Director.

Required Qualifications:

• High School Diploma or GED

• Three years of experience in general office, clerical, customer relations, or basic financial tracking and invoicing processes.

Required Licenses/Certifications: 

• Must have a valid motor vehicle operator’s license or ability to obtain within 30 days of employment.

Preferred Qualifications: 

• Associates or Bachelors Degree from an accredited college or university.

• Four or more years of customer relations experience.

• One or more years of experience assisting with tracking and processing project finances.

Physical Requirements:

• Ability to sit/stand for extensive periods of time in an office environment.

• Ability to communicate verbally and in writing.

• Regular use of computer/keyboard.

• Physical conditioning consistent moving, maintaining office supplies, training materials, academic records, and/or training documents.

• Some lifting/carrying of light to moderately weighted office and online training reference materials, documents, supplies, records, certificates.

• Ability to travel independently to other locations by driving.

• Some outdoor field support of testing at TEEX and A&M System training and research facilities.

Knowledge, Skills, and Abilities:

• Working knowledge of word processing, spreadsheet, and data entry applications, standard office equipment, and computer.

• Ability to work independently and use discretion in making decisions in accordance with the TEEX SAPs and/or any other rules as determined by Agency compliance.

• Excellent customer service skills.

• Ability to multitask and work cooperatively with others.

• Strong verbal and written communication skills, analytical, interpersonal, and organizational skills.

• Ability to interact respectfully and professionally with customers and others (students, vendors, staff, etc.)

• Ability to work productively in teams or independently as needed.

• Ability to work with sensitive and proprietary information and maintain confidentiality.

• Ability to work in a demanding and fast-paced environment.

• Ability to attend professional development opportunities and seek personal growth.

• Demonstrated positive attitude and work ethic.

• Ability to exhibit punctuality by arriving to work and scheduled events on time.

• Strong attention to detail and accuracy in processing.

• Ability to answer Teams telephone system, set up teleconference meetings as needed.

• Ability to actively demonstrate the TEEX Values – Safety, Teamwork, Adaptability, Respect, and Stewardship.

Equipment: 

• Frequent use of standard office equipment: computer, keyboard, communication platforms and multi-functional printer.

Notifications:

• This position is security sensitive.

• This position may require work beyond normal office