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Director, HR Operations
Avid BioservicesUnited States, United Statesfull_timeVerifiedPosted 5 May 2026
💰 $193,000/yr($154,400/yr – $193,000/yr)
About the role
Looking to join a passionate team dedicated to developing and manufacturing life-saving biopharmaceuticals? Avid Bioservices is a leading clinical and commercial biologics CDMO focused on creating innovative solutions to meet the needs of our clients and improve patient outcomes. Your Role: The Director, HR Operations is responsible for leading the day‑to‑day execution, operational excellence, and compliance infrastructure of the People function. Reporting to the Chief People Officer, this role ensures that HR services, systems, and processes are accurate, compliant, scalable, and consistently delivered, enabling the Chief People Officer to focus on strategy, culture, leadership, and enterprise‑level talent priorities. This is a senior operational leadership role that translates People strategy into repeatable, auditable, and employee‑ready execution across the full employee lifecycle. The Director will own operational delivery, controls, systems, and compliance, ensure policies, programs, and decisions are executed correctly and consistently, translate strategy into process, infrastructure, and service delivery and serve as the operational backbone of the People function.Key Responsibilities: HR Operations & Service Delivery
- Lead end‑to‑end HR operational execution across onboarding, employee changes, leave administration, offboarding, and employee data management
- Establish and maintain clear HR operating procedures, SOPs, and service standards
- Ensure a consistent, high‑quality employee and manager experience across all locations and employee populations
- Act as the escalation point for complex operational or process issues
- Ensure compliance with all applicable federal, state, and local employment regulations, with strong expertise in California and multi‑state employment requirements
- Partner closely with Legal to operationalize regulatory changes and reduce People‑related risk
- Own HR compliance readiness for audits, reviews, and internal controls (including public‑company or regulated‑industry expectations, where applicable)
- Proactively identify operational, compliance, or data integrity risks and implement mitigation plans
- Own HRIS and connected platforms (e.g., payroll, benefits, timekeeping), ensuring accuracy, security, and scalability
- Partner with IT, Finance, and external vendors on system enhancements, integrations, and automation initiatives
- Ensure data governance standards are maintained across all People systems
- Deliver accurate people data, dashboards, and operational metrics to support executive decision‑making
- Oversee payroll processing, validation, and issue resolution in partnership with Finance
- Ensure benefits and leave programs are administered accurately and in compliance with applicable regulations
- Manage operational aspects of annual cycles (open enrollment, audits, renewals)
- Support the CPO and Total Rewards leadership with operational execution of compensation and benefits programs
- Lead and develop the HR Operations, HRIS, and Payroll/Benefits teams
- Establish clear roles, accountability, performance metrics, and development plans
- Build a service‑oriented, detail‑driven, and solutions‑focused operations team
- Promote continuous improvement, automation, and process discipline
- 8–12+ years of progressive HR Operations or People Operations experience
- Demonstrated leadership of HR operations in a growth environment
- Strong working knowledge of employment law compliance, payroll, benefits administration, and HR systems
- Proven ability to build scalable, auditable HR processes
- Exceptional judgment, attention to
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