The Museum Store Retail Sales Associate

Description

FLSA Classification: Full-time & Part-Time, Non-Exempt

The Country Music Hall of Fame® and Museum, Retail Department

Company Overview: Located in the heart of downtown Nashville, the Country Music Hall of Fame® and Museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. The core exhibit follows the story of country music from its folk beginnings through its evolution as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded.

What We Offer for Full-Time Hourly Staff: 

• $17/Hour Base Pay
• Medical, Dental, Vision, Life Insurance Options
• Competitive Pay
• Paid Vacation and Sick Days
• Paid Floating Holidays (2)
• Time and a Half Holiday Pay
• 401(K) with Up to 3% Employer Match
• Employee Assistance Program (Free Counseling and Legal Services)
• Eligibility for Public Service Student Loan Forgiveness  
• FREE 24/7 Downtown Parking and Transit Benefits
• Continuing Professional Offerings
• Complimentary Museum Admission (For Yourself, Family, and Friends)
• Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more) 
• Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
• Opportunities to Attend Exhibit Openings, Concerts and Special Events
• Employee Engagement Activities and Opportunities
• FSA and Dependent Care Options 
• Volunteering and Community Engagement Opportunities

What We Offer for Part-Time Hourly Staff: 

• $17/Hour Base Pay
• Competitive Pay
• Paid Vacation and Sick Days
• Paid Floating Holidays (1)
• Time and a Half Holiday Pay
• 401(K) with Potential for Up to 3% Employer Match
• Employee Assistance Program (Free Counseling and Legal Services)
• Eligibility for Public Service Student Loan Forgiveness  
• FREE 24/7 Downtown Parking and Transit Benefits
• Continuing Professional Offerings
• Complimentary Museum Admission (For Yourself, Family, and Friends)
• Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more) 
• Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
• Opportunities to Attend Exhibit Openings, Concerts and Special Events
• Employee Engagement Activities and Opportunities
• Volunteering and Community Engagement Opportunities

Departmental Overview: The retail department includes 3 independent retail locations and an art gallery within the museum building, with a total of 8,800 square feet of selling space. E-commerce, wholesale and product development are key of the business. The department generates revenue through the sales of goods that provides vital operating revenue for the museum.

Job Overview: Sales Associates will assist visitors and customers in our Circa/Museum Stores located inside the Country Music Hall of Fame and Museum. Associates will greet visitors, answer questions regarding products offered for sale in the stores.

Specific Job Duties:

• Establish a working relationship with all store staff and fellow Museum staff to support company initiatives and objectives.
• Perform daily activities assigned by store management.
• Uphold our superior level of customer service.
• Bring positive recognition to CMHOF’s brand through professionalism, enthusiastic attitude and effective communication.
• Actively greet and assist customers and thank them for visiting.
• Complete sales transactions.
• Represent CMHOF’s core values, emphasizing a positive work environment that is fun and unique.
• Ability to effectively maneuver around sales floor, repetitive bending, prolong standing, twisting, stooping, squatting.
• Maintain