IT Incident Responder

Company Description

Fortune 200 ITW is a global industrial manufacturer that employs over 46,000 colleagues with operations in 51 countries.  Our businesses operate in global, high-value, niche markets where our expertise and innovation capabilities provide differentiated solutions for customers.

Our people are the powerful force behind our success, and at ITW, we invest our time and resources into helping them grow their skills and interests. Guided by our core values of Integrity, Simplicity, Trust, Respect, and Shared Risk, our decentralized, entrepreneurial culture and diversified businesses make it possible for team members to stay curious and explore passions while learning new areas of our business. Employees are also encouraged to participate in Employee Resource Groups (ERGs), which provide inclusive spaces with a breadth of opportunities to learn, connect, and explore growth opportunities.

Based in Glenview, Illinois ITW's global headquarters includes a free fitness center, subsidized café, outdoor volleyball courts and walking trails, indoor pickleball and basketball court, corporate discounts, dry cleaning services, covered and EV parking, and much more. We are a one-block walk to the Golf Metra station and an easy train ride to downtown Chicago.

Job Description

The Incident Responder will work alongside the Corporate IT department and will be responsible for responding to any reported or detected intrusions with urgency and precision. The IT Incident Responder will gather as much information as possible about incidents and methodically organize findings and documentation surrounding incidents.   

Responsibilities include, but are not limited to:

• Perform accurate and precise real-time analysis and correlation of logs/alerts from a multitude of devices with a focus on the determination of whether said events constitute security incidents
• Respond to and, where appropriate, facilitate resolution of reported security incidents
• Categorize and report on incidents, identifying themes and trends
• Participate in Critical Incident Response Planning through testing and maintenance of our plans
• Meet with 3rd Party Vendors to review threat factors and activities and ensure prompt, thorough follow up
• Monitor system logs, SIEM tools and network traffic for unusual or suspicious activity. Interpret such activity and make recommendations for resolution.
• Investigate and resolve security violations by providing post-incident analysis to illuminate the issues and possible solutions
• Develop a strong working relationship with the technical operations team to efficiently collaborate on potential security threats or incidents

Qualifications

• Associate's degree in Computer Science, Information Systems, Business or related field. Bachelor’s degree preferred. 
• Minimum of 3 years experience working in an information systems organization
• Proven record of building collaborative cross-functional relationships
• Experience troubleshooting systems issues
• Outstanding Communication; ability to clearly organize and effectively convey both written and verbal information
• High level of personal integrity, as well as the ability to professionally handle confidential matters and show an appropriate level of judgement, decision-making, and maturity
• Organization and planning; ability to understand and determine priorities, effectively manage time, and develop work plans in order to accomplish tasks and/or projects
• Strong analytical and problem-solving skills to enable effective security incident and problem resolution.

Additional Information

Illinois Tool Works Inc. (“ITW” or “the Company”) is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please email corp_accessibility@itw.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.