About the role
GENERAL OVERVIEW:
Remedy Place is a first-of-its-kind social wellness club that is redesigning the meaning of social self-care. Inside our walls, social life is never sacrificed for the decision to lead a healthy lifestyle. Instead, both are mutually enhanced. Our holistic experiences help our community members find balance, operate at peak performance, and melt away the tension caused by life’s everyday stressors—all in an ultra luxe lounge setting.
At Remedy Place, the Lead Holistic IV Nurse is a personable, professional, and confident individual, committed to the health and safety of each guest. You have a strong background in holistic health care and are passionate about natural therapies. You provide not only excellent clinical skills & bedside manner but also possess abundant knowledge to educate guests on basic wellness principles. This individual is proactive and knows what needs to be done when there is a lull in the schedule. Rarely does management have to step in and tell you to do something. You are a team player and can communicate clearly and effectively with both guests and other staff members.
Every guest that walks through the door can trust you with your professional guidance on topics pertaining to IV nutrient therapy. This individual is comfortable working with all types of personalities, confident in their IV skills, and calm in stressful situations. In a fast-paced working environment, you are able to deliver services efficiently with utmost care to detail. You are organized and can keep a clean working environment. Every guest receiving IVs and intramuscular injections feel safe and comfortable with you due to your attention to detail and consideration of each guests’ needs.
You are also confident and proficient in explaining to guests the contraindications, pros & cons, and the purpose of IV nutrient therapy. You are also able to recommend the best IV option that best fits each guests’ primary wellness goal.
At Remedy Place, every team member operates with a leader mindset in their department.
We are looking for new team members for our new location opening in Boston, MA.
ESSENTIAL FUNCTIONS:
- Overseeing inventory and ensuring IV department team members are updating inventory on their shifts.
- Ordering of IV supplies and materials from different pharmacies.
- Overseeing the tracking of any ordered supplies (tracking delays, solving processing issues, ensuring packages arrive on time and checking if items delivered are correct).
- Ability to be responsive to urgent emails/texts/other communication and escalate any issues to management.
- Communicate with on-site Management directly regarding needs of the IV department and/or what other material is needed.
- Act as the point person for any immediate problems or needs that other IV staff members may have.
- Take initiative to communicate to other IV staff members if there are any discrepancies or issues that need to be addressed.
- Reporting on monthly data and sending a monthly recap email (monthly data + notes) to the Director of Naturopathic Medicine
- Ensuring that all IV department staff are completing their excel spreadsheets accurately and on time.
- Conducting a weekly auditing of Zenoti and ensuring all IV guests/members have been charged and checked out correctly (payments successful).
- Willing to work on other miscellaneous tasks that may be assigned by either the Department Director or management.
- Performing vitals
- Initial consultations, nutritional counseling and contraindication overview with new patients and prospects
- Recommend the appropriate IV's, injections, and functional medicine tests for each patient’s particular type of stressors
- Mix the ingredients for the IV bags and IM injections
- Administer and monitor patient IV infusions and IM injections
- Coordinate care with other team members
- Chart all relevant notes and patient information on our Electronic Medical Record-keeping system
- Order inventory for medical supplies as they run low
- Make patients feel safe, comfortable, and informed during their Remedy Place experience
- Provide patients with after-care instructions and follow up with any of them who reach out with questions and/or concerns
- Provide tours
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