(USA) Senior Manager, Program Management – Project Management Office

Position Summary...

What you'll do...

We need an experienced leader to create and manage programs in the Seller Experience Program Management Office (PMO) at Walmart. They'll focus on finding creative solutions to improve Walmart's reputation as a trusted online marketplace for both sellers and customers. This person will lead programs related to policy, performance and risk, build strong partnerships across departments, and ensure smooth operations while launching new services.  

Key Responsibilities & Expectations 

Cross-functional collaboration: 

Bring together different departments or functional areas across the organization to drive collaboration & alignment on how to achieve common goals most effectively.  Develop processes to support these outcomes and improve decision-making, problem solving & innovation between teams. 

PMO:  

Develop comprehensive PMO and portfolio plans, including scope, schedules, budgets, and resource allocation across verticals and develop program management standards and templates.  

Technical Acumen  

Deep understanding of customer and architectural requirements relevant for all products within the domain. 

Process and policy improvements 

Develop & leverage data driven insights to continuously examine & optimize business processes and policies, workflows & tools for both internal & external users with the goal of increasing efficiency, reducing cost, or improving the customer & seller experience.  

Strategic problem solving: 

Be a thought leader in the PMO space, bringing a systematic approach to solving complex business problems where no single ‘right’ answer exists. The ability to clearly define, analyze and propose multiple solutions that solve for the underlying objective while clearly articulating expected impacts & tradeoffs is of critical importance. 

Program Talent development: 

Identify, cultivate, and recruit/retain top talent to the organization.  Maintain uncompromising standards for associate performance, develop the succession planning as well as bench strength to unlock and produce the next generation of business and thought leaders for Walmart. 

Program alignment: 

Establish clear goals, objectives & success measures to support the short and long-term business strategy. Leverage the cross functional relationships you develop to create and co