Sr. Manager, Human Resources – Comcast Business Sales

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Sr. Manager, Human Resources serves as a strategic HR leader and trusted advisor to the Comcast Business Sales organization, driving alignment between people strategies and business objectives. This role provides oversight and leadership across all core HR functions, including talent acquisition, employee relations, organizational development, compliance, compensation, and benefits.

As a senior HR partner, the Sr. Manager is responsible for shaping workforce strategies that enable growth, foster a high-performance culture, and enhance employee engagement. This position plays a critical role in influencing leadership decisions, guiding organizational change, and ensuring operational excellence through process optimization and policy development. Additionally, the Sr. Manager leads initiatives related to workforce planning, succession management, and budget forecasting, while championing diversity, equity, and inclusion across the business.

Job Description

Core Responsibilities

• Counsels, orientates and trains managers and supervisors on the interpretation and administration of Human Resources policies. Administers Human Resources policies and procedures as they pertain to all employees.

• Oversees, handles and manages Employee Relations issues. Assists with employee counseling, discipline and grievance handling.

• Recommends new approaches, policies and procedures to maintain efficient and effective services.

• Manages direct reports. Ensures compliance with state, local and federal guidelines and policies to protect the business and it's employees.

• Partners with management to ensure strategic HR goals, policies and programs are aligned with business initiatives.

• Administers compensation programs and assists in job analysis, job evaluation and performance management to ensure compliance with division guidelines.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Support a culture of inclusion in how you work and lead.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Employee Relationships, Leadership, Performance Management (PM)

Compensation

This job can be performed in Colorado with a Pay Range of $123,301.89 - $184,952.84

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for