Warehouse Supervisor

Company Description

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook.

Job Description

As a Warehouse Supervisor at Guardant Health, you’ll play a critical role in supporting both our Clinical Laboratory Operations and Research Lab by ensuring the right levels of inventory are always available while managing and developing a team to meet operational goals. You’ll also serve as a back-up for Warehouse & Facilities management support and provide hands-on support to warehouse operators as needed. 

This role requires a sharp eye for detail, strong organizational skills, and the ability to adapt in a fast-paced environment. This role requires effective written and verbal communication skills, the ability to multi-task and be flexible with tasks and schedules, and the ability to work independently in a team environment.  You’ll balance independence with collaboration, communicate clearly across teams, and model reliability and resilience in your day-to-day work. This is an in-person role that requires daily on-site presence at our facilities 5 days a week and may require supervising staff at multiple Guardant Health sites. 

Essential Duties and Responsibilities: 

• Lead all warehouse operational functions including but not limited to inbound, putaway, order fulfillment, outbound, cycle counts, and inventory maintenance to ensure compliance with standardized operating procedures and achievement of key performance indicators. 
• Manage tracking of patient samples, including the sorting process. 
• Maintain appropriate inventory levels at multiple lab locations and ensure daily stocking of laboratories 
• Oversee inbound and outbound logistics; including overseeing shipping and follow up with carriers to prevent bottlenecks and delays 
• Generate and maintain accurate inventory-related reporting for Finance and Supply Chain leadership 
• Train, coach, and evaluate team members, including conducting performance assessments and managing disciplinary actions as needed 
• Establish, track, and maintain performance metrics for direct reports to drive accountability and continuous improvement 
• Identify and develop solutions for operational opportunities and process improvements. 
• Act as a hands-on leader, providing backup and direct support for warehouse operators when needed. 
• Author, maintain, and ensure compliance with SOPs (Standard Operating Procedures). 
• Initiate, investigate, and complete NCRs (Nonconformance Reports) and CAPAs (Corrective and Preventive Actions) 
• Partner with internal and external stakeholders as a Subject Matter Expert  to ensure service-level expectations are consistently met to drive improvements. 
• Champion a culture of continuous improvement and lean principles across operations 
• Perform other duties as assigned 

Qualifications

• Strong leadership skills with experience guiding teams toward operational targets 
• Supervisory experience in a fast-paced environment 
• Effective communication skills and ability to partner across multiple business functions 
• High School Diploma required; Associate or Bachelor’s degree preferred 
• Proficiency i