Director, Business Development & Client Relations

Embark on a Journey That Makes a Difference.

At Generali Global Assistance (GGA), every day is an opportunity to help people explore the world with confidence. We’re not just in the business of protection—we’re in the business of adventure and peace of mind. Whether it’s a backpacker trekking through the Andes, a family cruising the Mediterranean, or a solo traveler chasing the Northern Lights, we’re there to ensure their journey is safe and supported. From assisting with emergency medical claims to guiding customers through trip disruptions or ID theft, your work helps turn travel challenges into stories of resilience.

Set Sail on a Career Path to Success.

Our teams value curiosity and collaboration while priding ourselves on fostering a welcoming and inclusive atmosphere for our employees. Elevate your journey through our internal programs, including:

• Diversity, Equity, and Inclusion (DEI) Committee
• Career pathing and Individual Development Plans
• Internal training and intern opportunities
• Women in Business Mentorship Program
• Employee awards and recognition
• Education and professional development assistance program

Passport to Perks Includes:

• Generous Employer contribution for health, dental, and vision insurance
• Paid Maternity and Paternity Leave

• Scholarship Program for Employee Dependents
• Company match on 401k
• Employee Assistance Program (EAP)
• Company paid short-term and long-term disability insurance
• Company paid life insurance
• Voluntary Pet Insurance
• Voluntary Legal Benefit
• Discounts on travel insurance
• Time off policies including vacation days, sick days, personal days, holidays and volunteer days (VTO)

Your Role on the Expedition:

The Director, Business Development & Client Relations plays a pivotal role in driving growth and expanding our organization’s reach. This person will be a working sales representative of the Organization, responsible for new sales and client acquisition. While this is a sales-focused role, this person will also oversee Marketing and Client Relations functions. You will be responsible for identifying new business opportunities, building strategic partnerships, and fostering relationships with key stakeholders. You will be working closely with senior leadership to coordinate the high-level strategy to ensure client growth and retention, and your vision and leadership will be critical in shaping our company’s future success.

Chart Your Course:

Strategy Development and Execution:

• Develop and implement a comprehensive business development strategy aligned with the company’s goals.
• Identify market trends, competitive landscapes, and growth opportunities.
• Create and execute plans to penetrate new markets and expand existing ones.

Partnership Building:

• Cultivate relationships with potential partners, clients, and industry influencers.
• Negotiate and close strategic partnerships, joint ventures, and collaborations.
• Leverage existing networks to drive business growth.

Sales and Revenue Generation:

• Lead sales efforts by identifying target clients and creating compelling value propositions.
• Drive revenue growth through effective sales strategies and customer acquisition.
• Monitor sales performance and adjust tactics as needed.
• Facilitate Account Management and positive stewardship with major accounts as ne