Fitness Manager

Pay Transparency: $28.00 to $30.00/hour + quarterly bonus

Role and Responsibilities

The Fitness Manager is responsible for overseeing fitness and providing onsite leadership for the Personal Trainers and Fitness Staff. This person actively promotes sales and purchases of personal training sessions as well as Small Group Training (SGT) and Pilates Training, thereby assisting Active Wellness with member satisfaction and retention. The Fitness Manager meets the budgeted department goal on programming sales. The Fitness Manager is also responsible for all matters pertaining to equipment and safety on the fitness floor.

Specific Responsibilities

Essential Functions

• Meet monthly and yearly revenue goals through the development of fitness programming.
• Track individual daily fitness professional goals and complete payroll for Fitness Team
• Match fitness professionals with new client
• May deliver up to 10 hours of personal training sessions per week, at the discretion of the General Manager as long as other goals are being met.
• Support and manage team members; interview, hire, train, and coach all staff to hit monthly and yearly goals.
• Manage member questions, comments and concerns on a daily basis and provide mediation between members/staff, members/members and staff/staff. Work with fitness and housekeeping teams to ensure fitness floor cleanliness
• Manage member on-boarding process of all Fitness personnel
• Assist General Manager in creating yearly budgets
• Attend weekly department head meetings, individual meetings, company fitness meetings and required trainings
• Complete and follow up on facility work orders
• Conduct quarterly fitness staff meetings
• Conduct new employee and quarterly staff safety trainings
• Administer emergency care to members and guests in need of assistance
• Work as a TEAM with all other departments
• Other duties and responsibilities as assigned by supervisor

Other Functions

• Uphold Active Wellness written policies and procedures
• Enforce policies fairly and consistently
• Assist in managing department Operational Standards of Excellence (OSE)
• Conduct staff operational and safety meetings and trainings
• Prepare an annual budget for the department
• Review, verify, and be accountable for department payroll submissions
• Submits purchase orders or expense reports for any and all departmental purchases according to established club guidelines
• Ensure all department staff members maintain appropriate certifications/licenses/permits as required by their role
• Be knowledgeable about all programs and activities offered throughout the center 
• Assist with keeping the center  well stocked and clean
• Attend Active Wellness site meetings and trainings