Site Reliability Engineer

<p>At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.</p> <h2><strong>The Wow</strong></h2> <p>Our Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!</p> <p>We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!</p> <p>You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing.</p> <p> </p> <h2><strong>What's in it for you?</strong></h2> <p>Player Account Management (PAM) Area covers everything related to the management of the player accounts, such as:</p> <ul> <li>Account creation, verification, updates, and closure</li> <li>Account authentication, controls, and security</li> <li>User session management</li> <li>Responsible Gaming </li> </ul> <p> </p> <h2><strong>A taster of what you will be involved with: </strong></h2> <ul> <li><strong>Incident & Problem Management</strong>: Investigate system incidents, drive Root Cause Analysis (RCAs), and execute long-term remedial fixes. Proactively reduce the number of incidents caused by system changes.</li> <li><strong>Observability & Metrics</strong>: Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.</li> <li><strong>Performance & Capacity</strong>: Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.</li> <li><strong>Availability & Change Management</strong>: Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.</li> </ul> <p> </p> <h2><strong>What we are looking for</strong></h2> <ul> <li>Observability & Monitoring: Deep experience building dashboards and tracking SLAs/SLOs using tool