Quality Process Engineer

Company Description

INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes. We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety.

Job Description

Job Purpose

The Process Quality Engineer is responsible for identifying and resolving quality-related issues on the production floor, identifying opportunities for streamlining or improving existing processes and implementing root cause and corrective actions for all discrepancies in production and on product returned by INFICON’s customers. The individual will need to possess strong troubleshooting skills and a solid grasp of the fundamentals of statistical process capability. They will need to be able to create clear and detailed procedure documents for usage by production technicians while also being able to develop robust solutions to prevent recurrence. They should also be strong at identifying inefficiencies in production processes and be able to propose and implement solutions that will lead to improvements.

Essential Job Duties

Specific duties include, but are not necessarily limited to:

• Provide support on the production floor for any issues related to quality.
• Isolate and troubleshoot issues that occur during production.
• Must be able to work within an established Quality Management system (QMS) and ISO standards.
• Perform investigations using problem-solving methodology to ensure quality issues are contained and that future occurrences are eliminated on customer claims and internal findings.
• Ensure that failures and issues related to INFICON’s suppliers are addressed through the supplier corrective-action (SCAR) process.
• Use statistical analysis tools and methodologies to perform Statistical Process Capability (SPC) studies.
• Work to ensure all parties are satisfied with the team’s response in dealing with the inevitable quality issues that arise in a manufacturing organization.
• Work jointly on a daily basis with INFICON’s production technicians and supervisors, supply chain, maintenance, and engineering teams.

Qualifications

Behaviors

Behaviors necessary for this role include, but are not necessarily limited to:

• Organized and logical individual who enjoys challenges and is a critical thinker.
• Possesses strong problem-solving skills and articulates information well and collaborates well with others.
• The ability to manage multiple projects at the same time.
• Establish credibility and trust from all levels of the organization.

Education and/or Experience

• Minimal requirement BS in an engineering field (Mechanical, Manufacturing, or Industrial preferred) with 2+ years’ experience.
• Demonstrated ability to perform trouble shooting and failure isolation.
• Experience in high cleanliness manufacturing environments is preferred.
• Demonstrated knowledge of problem-solving methodology and root-cause analysis.
• Demonstrated knowledge in implementing, monitoring, and deriving value from Statistical Process Control (SPC).

Additional Information

For New York, the expected salary range for this position is between $70,000 and $90,000 per year. In addition, INFICON employees are eligible for a profit sharing bonus with a target of 10%.  The actual compensation will be determined based on experience, location, and other factors permitted by law.

INFICON provides a dynamic work environment that promotes diversity, equity, and inclusion. Our employees experience ongoing green initiatives, flexible work hours, and a variety of health and wellness programs.

INFICON’s forward-thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally. Our Lean and Agile work environment offers competitive compensation, relocation assistance, a discretionary bonus, and generous employee benefits; major medical, dental, health, vision, 401K, vacation and sick time, tuition r