Sr. SuccessFactors Business Analyst

Job Summary 

We are looking for an experienced SuccessFactor Sr. Product Analyst professional to join the HR Transformation team. You will work closely with cross-functional teams to understand business requirements, configure solutions, and ensure seamless integration with existing systems. Your expertise in SuccessFactors Employee Central, Performance & Goals or Learning, coupled with your analytical mindset, will drive efficiencies, and enable us to leverage the full potential of our HR technology stack. 
  
Position Summary 
 
This position works closely with business product owners to contribute to new developments and improvements to our SAP SuccessFactors system, as well as provide ongoing support. Previous experience with SAP SuccessFactors and technical aptitude is preferred. 
 
Duties and Responsibilities 

What you will do  

• Collaborate with HR stakeholders to gather requirements and translate them into functional specifications. 

• Liaise with managers and clients to define project requirements, scopes, and objectives that align with organizational goals. 

• Configure SuccessFactors modules (Employee Central, Performance & Goals, Learning, etc.) to align with business processes and best practices. 

• Conduct system testing, troubleshooting, and issue resolution to ensure optimal performance and user experience. 

• Provide ongoing support and training to end-users, empowering them to utilize SAP SuccessFactors effectively. 

• Stay abreast of industry trends and emerging technologies to recommend enhancements and drive continuous improvement initiatives. 

• Performs other job-related duties as assigned. 

• Manage small to mid-size projects in the functional area 

• Write, update documentation for system administration, and support developing manager and employee training 

• Translates technical language into non-technical according to the audience.  

• Write, update documentation for system administration, and support developing manager and employee training 

• Gather functional requirements for system enhancements and new projects. 

• Partnering with HR stakeholders, recommend and implement technologies to enhance processes, remove redundancies or manual work by bringing automation where possible 
   

Required skills and qualifications: 

• Bachelor’s degree in Information Systems, Business Administration, or a business related field. 

• Three years of hands-on experience either working with SAP SuccessFactors or configuring/supporting from a systems standpoint. 

• Proven experience as an Product Analyst or similar role, with hands-on expertise in configuring SuccessFactors Employee Central, Performance & Goals, or Learning modules. 

• Strong understanding of HR processes and best practices, with the ability to translate business requirements into technical solutions. 

• Proficiency in SAP SuccessFactors Administration and familiarity with SAP HCM modules is highly desirable. 

• Excellent analytical skills with the ability to troubleshoot and resolve complex system issues. 

• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. 

• Excellent organizational skills and attention to detail with a proven ability to meet deadlines 

• Functional understanding of HRIS design, structure, data and processes 

• Technical understanding of other HR systems such as payroll, time systems, file management, digital signature or reporting tools