Senior Database Administrator - SAT/SUN OFF DAYS

Overview

GovCIO is currently hiring for MULTIPLE Database Administrator(s) to support our customer, USPS’  Network and Compute Technology (NCT) group.

The NCT is responsible for the planning, development, implementation, and support of the USPS network and compute technology infrastructure. NCT enhances the postal network by implementing network segmentation, which divides the network into smaller parts to mitigate cybersecurity risks and improve performance. The NCT department manages local area, wireless, and wide area network connections for over 32,000 USPS facilities, including the data center, internet, cloud, and business partner networks.

NCT manages and oversees the Postal Service’s cloud services and data center infrastructure, which includes more than 24,000 servers, 110 petabytes of storage, and multiple cloud provider services to enable applications. Additionally, NCT is responsible for keeping the digital networks across the USPS landscape and compute infrastructures for applications running optimally, ensuring that they are secure and reliable 24/7.

needs.

This position is located in various areas within the United States and will be a full remote position.

Responsibilities

The successful candidate will be able to perform complex functional activities in support of Oracle RDBMS products and services, including but not limited to the upgrade, installation and maintenance of Oracle RDBMS products and services in a complex Oracle RDBMS production environment. They should be able to diagnose and resolve complex problems in an Oracle RDBMS environment. They should also have a strong working knowledge, experience and ability with UNIX and/or Microsoft Windows operating systems as well as other database technologies such as Postgres, NoSQL, SQL and Cassandra DB.

• Provide day-to-day incident and deployment support of multiple database technologies, including Oracle, SQL Server, Postgres, which includes on-site and remote administration, user support, performance monitoring and tuning, and capacity planning.
• Manage incident response via the USPS ServiceNow application in accordance with the published USPS Change Management Service Level Agreements (SLAs)
• Perform a technical leadership role in incident response, maintenance, documentation, and support of a large, complex, distributed server environment
• Perform a technical leadership role in incident response, maintenance, documentation, and support of a large, complex, distributed database environment
• Perform a technical leadership role in incident response, including maintenance, documentation, and support of a large, complex, distributed middleware environment
• Develop growth plans as needed to ensure that the hosting environment can support the projected growth of the application environment
• Develop and implement procedures that support proactive problem detection and avoidance,including disaster recovery planning and implementation
• Create and maintain project plans as necessary in accordance with US Postal Service standards then keeps USPS management notified of critical failures or potential missed milestones
• Works with Program Manager, Project Managers, Engineering staff, USPS staff and vendors to manage projects, drive outcomes and lead teams
• Analyzes and resolves complex hardware and software problems issues
• Assists USPS development community to perform tests and implement software, adds, and changes
• Develops and implements operational management process and procedures
• Tracks inventory and completes and provides documentation required for deploying servers
• Uses alert monitoring tools chosen by USPS Management
• Uses systems management and software distribution tools chosen by USPS Management
• Uses security management systems and facilitates in backups and restores of data and application code
• Escalates unusual or unexpected findings to USPS
• Provides reports to users and managers of systems status on an as requested basis
• Provides weekly status reports and maintains hours worked on projects
• Uses change and case management procedures as required
• Provides action plan for resolution of any/all faults detected
• Performs isolation testing of problem equipment and/or software
• Provides documentation of all solutions to problems and document all application guidelines and issues
• Provides reports to USPS Management to share solutions found
• Provides and implements escalation process and/or procedures
• Follows the appropriate quality assurance program chosen by USPS Management
• Provides on-site system or application support for deployment/installation as required
• Tracks inventory and completes and provide