Senior Benefits Program Manager- US Healthcare Innovation

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

You’ll be joining a centralized Benefits team that sits in the Org Success and Total Rewards Team focused on the Americas region (US, Canada, Mexico, and Costa Rica) and that has made significant investments to support our employees and their families through integrated programs across our pillars of benefits: Physical, Financial, Mental, and Social-Flex. The Americas Benefits team contributes to the collective success of our company by delivering excellent work in a way that is consistent with our values and delivering a best-in-class competitive benefits program

About the Role

Workday is seeking an accomplished and highly innovative senior level benefits professional who will manage our US Healthcare programs. You will be tasked with the upkeep and enhancement of our extensive healthcare programs. Your role will manage, evaluate, conduct request for proposals, and implement changes to medical, pharmacy, dental, vision, wellbeing, and other programs. Identifying trends and opportunities, and enhancing the employee experience in these areas is vital. Furthermore, you will monitor plan performance, regulations, and market trends, and actively engage in the planning and execution of benefit initiatives.  

This role reports to the Sr. Director of Americas Benefits. If your professional passion is creating best in class benefit programs that are truly innovative and deliver an exceptional employee experience- let’s talk.

 

About You

Basic Qualifications:

• Deep understanding of the US healthcare marketplace and employer sponsored insurance programs (large employer experience)

• Analytical skills with an ability to innovate and drive unique approaches and solutions

• Experience in a strategic, analytical, or metric-driven environment

• Excellent verbal and written communication skills, with expertise in building strategic roadmaps and presenting data and proposals to senior leaders

• Ability to work in a fast-paced, time-sensitive environment, managing multiple deliverables across multiple teams

• Ability to evaluate vendors’ ongoing performance and manage programs budgets  

• Expertise in data and measurement, and ability to use data to drive decision-making and program improvements

• Excellent customer service skills with a consistent focus on employee education, advocacy, and program promotion. Ability to communicate both in person and through written correspondence (Slack, ServiceHub, email, etc.)

• Collaborate with and provide support to other benefits team members as needed, including being available and responsive through Slack, email, and attend meetings as appropriate.

• Comfortable navigating ambiguity, uncertainty and change. 

• Expertise in Workday benefits administration, both system related and internal practice.

• Intermediate level expertise in Microsoft Office and/or G Suit