Project Coordinator

Description

Watch us GROW!

As we continue to build our strong team of professionals, we are looking to add a Project Coordinator to our Project Team in Brandon, FL!

This role reports directly into the project team and is responsible for assisting in the coordination and implementation of both business and technology system solutions.  Prior Healthcare Industry experience is helpful in this role that will work directly alongside our leadership team and guide us into our continued improvement.

At Florida Eye Specialists, a Sight360 company, we are building West Central Florida’s premier destination for fully integrated ophthalmology, medical optometry and optical retail services.  We believe sight is our most important sense. It is a priceless gift that goes far beyond how you see the world. Sight is how we move through life, enjoy its wonders and form the memories that define us. That is why we are dedicated to care for our patient’s sight every day.

We’ve assembled the most capable and credentialed multidisciplinary teams across every specialty of vision health – ophthalmology, optometry and optical retail services – to deliver a complete, 360-degree approach to vision care. One seamless patient experience. While we do share a single medical record that allows us to collaborate and coordinate care across all locations and providers, more importantly, we share a common belief and set of principles that guide us as we care for our patients.

Requirements

The Project Coordinator will manage the execution and delivery of new and existing projects in a fast paced, evolving environment, within Sight360’s organization. This position will work directly with the Analytics and Implementation Manager to help develop and implement strategies for increased clinical and operational workflow optimization.

The position requires strong project management skills to maintain the project objectives, plans, and execute projects according to the parameters of the assignment while upholding best business practices. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. 

Essential Functions and Responsibilities: 

• Work alongside and assist the Analytics and Implementation Manager on all day-to-day operations, including, but not limited to, project management, troubleshooting, on-site clinical workshops, system integrations, automations, and Ophthalmology focused medical coding and documentation.
• Follows project management mechanism to track implementation process on a regular basis, ensuring timely completion of all workflow components delivering high-quality results
• Responsible for managing Support Team requests by performing system related modifications, respond to end-user inquiries with fact-based solutions, troubleshoot problems that arise, and provide systems access
• Assist with the Merit-based Incentive Payment System (MIPS) program and other full-scale project plans and associated communications
• Serve as a tier one intermediary for internal and external customers for all projects 
• Communicate and interact with physicians and staff to make workflow modifications, educate, and provide support via webinars, demonstrations, and training sessions while upholding best business practices and medical industry standards
• Identify and correct or advise on operational issues observed during project management process
• Identify and resolve issues and conflicts within the project team; escalate accordingly 
• Other duties as assigned by the Analytics and Implementation Manager

Position/Type/ Expected Hours of Work: 

• This is a full-time position
• Core hours of work and days are Monday through Friday 8:00 a.m. to 5:00 p.m.
• Potential for evening and weekend hours, as required

Travel: 

• This position requires travel within Hillsborough, Pinellas, Pasco, Citrus, and Hernando counties.   Position is eligible for hybrid work.

Qualifications: 

• 2+ years of clinical ophthalmology scribing, technician, or equivalent experience
• Proficient with Electronic Medical Records (EMR) software, Nextech IntelleChartPRO preferred

Skills and Abilities: 

• Highly motivated individual with demonstrated initiative, independence, and curiosity
• Self-driven, with the ability to work well under pressure and respond to shifting priorities
• Exceptional time management and organizational skills with ability to multi-task effectively and efficiently
• Strong written communication and relationship management skills
• Pro