We anticipate the application window for this opening will close on - 15 Jun 2026

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 15% of travel to enhance collaboration and ensure successful completion of projects.

         

         

The Global Commercial Operations Consultant is responsible for building scalable, predictable, and insight‑driven commercial processes that enable sales organizations to consistently deliver business results. This role owns the end‑to‑end commercial operating backbone—from pipeline creation and forecast accuracy to CRM process design, sales digitalization, and performance insights. This leader partners closely with Sales, Marketing, Finance, IT, and Regional Commercial teams to translate business strategy into clear operating models, disciplined execution, and actionable intelligence.

Key Responsibilities

Responsibilities may include the following and other duties may be assigned.

Pipeline Predictability & Commercial Governance

• Strengthen our global pipeline management framework that drives consistency in opportunity creation, progression, and forecasting
• Support commercial leaders to govern stage definitions, exit criteria, and deal inspection rigor to improve conversion, velocity, and forecast accuracy
• Maintain our operating rhythms (host pipeline reviews, participate in forecast calls, QBR inputs) that shift the organization from retrospective reporting to forward‑looking decision making
• Partner with Sales and Finance to align forecast vs targets

Sales Process Operationalization & CRM Digitalization

• Own the translation of sales strategy into system‑enabled processes within the CRM platform (e.g., Salesforce)
• Lead the design, simplification, and rollout of end‑to‑end sales workflows, including:
• Lead-to-opportunity
• Opportunity management
• Deal progression and approvals
• Post‑close handoffs
• Ensure CRM adoption by making the system intuitive for sellers, embedded in daily workflows and ultimately a single source of truth for commercial activity
• Partner with IT and Product teams to evaluate, prioritize, and deploy sales technologies and automation that reduce friction and manual work for frontline teams

Commercial Insights, Metrics and Performance Enablement

• Define and maintain a global commercial metrics framework, spanning:
  • Leading indicators (activity, pipeline creation, stage progression)
  • Lagging indicators (win rates, cycle time, revenue)
  • Productivity and efficiency metrics
• Translate data into clear insights, narratives, and recommendations for Sales leaders and executives
• Build dashboards and recurring reporting that highlight risks and opportunities early and align local execution to global business goals
• Continuously evolve metrics to reflect changes in strategy, models, and growth priorities

Cross‑Functional Leadership & Change Management

• Act as a trusted commercial operations partner to global and regional Sales leadership
• Lead cross‑functional initiatives spanning Sales, Marketing, Finance, IT, and Operations
• Drive adoption of new processes and tools through clear communication, stakeholder alignment, and change management
• Balance global standardization with regional flexibility where required

Required Knowledge and Experience: 

• High School Diploma or equivalent with 10+ years of relevant experience in sales enablement or sales support or equivalent experience

OR

• Associate's Degree with 8+ years of experience in sales enablement or sales support or equivalent experience

OR

• Bacheor's Degree with 6+ years of experience in sales enablement or sales support or equivalent experience

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A). .

Nice to Have:

• 8–10+ years of experience in Commercial Operations, Enablement, Operations, or Revenue Operations

• Proven experience building pipeline governance, sales processes, and CRM‑enabled workfl