Job Description Summary

The T700/CT7 International Contract Performance Manager will demonstrate accountability for functional, business, and broad company objectives. In the role of Contract Performance Manager, you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, lead contract renewal and business development opportunities, lead digital fleet management product service strategy, and contribute to the overall business strategy. The T700/CT7 long term service contracts are among the most impactful service contracts in Defense and Systems and are critical to international military customer readiness goals. The Contract Performance Manager is the primary point of contact with assigned customers and owns the customer’s experience regarding all contract interactions. Key accounts may include TrueChoice Defense agreements in the Europe, Americas, MENAT, and APAC as well as global T700/CT7 MROs.

Job Description

Job Title

Sr Product Management Staff Manager 2 – Functional Management
(T700/CT7 International Contract Performance Manager)

Company Intro/About GE Aerospace

GE Aerospace is a world-leading provider of jet and turboprop engines, components, and integrated systems for commercial, military, business, and general aviation aircraft. We are committed to defining flight for today, tomorrow, and the future through innovative technology, uncompromising safety, and a relentless focus on quality, reliability, and customer success.

Site, Business, OR Functional Area Overview

This role is based at our Lynn, MA site, with responsibility for a global portfolio. Lynn is a key GE Aerospace location supporting advanced military and commercial engines, with a strong focus on safety, quality, delivery, and cost.

The T700/CT7 long-term service contracts are among the most impactful service agreements within our Defense & Systems business and are critical to supporting international military customer readiness. Key customer accounts may include TrueChoice Defense agreements across Europe, the Americas, MENAT, APAC, as well as global T700/CT7 MRO partners.

Role Overview

The T700/CT7 International Contract Performance Manager serves as the primary point of contact for assigned customers and is accountable for overall contract performance, profitability, and customer satisfaction. In this role, you will lead all aspects of long-term service contract execution, including business development and renewals, digital fleet management product service strategy, and total program leadership across internal GE functions. You will manage complex issues, influence strategy within your area of responsibility, and contribute directly to GE Aerospace’s global Defense & Systems objectives and customer readiness goals.

Key Responsibilities

• Own contract performance: Lead all contract performance–related activities for assigned customers, typically tied to a customer site, acting as the primary interface between the customer and GE project and support teams.
• Customer interface & communication: Manage the transfer of information and requests, ensure timely resolution of issues, keep customers informed of progress, and represent GE in business and contractual discussions.
• Contract execution & compliance: Ensure adherence to contract service, operations, and performance specifications, as well as financial and technical metrics specific to each agreement.
• Proposal & negotiation: Perform proposal, negotiation, and contract administration functions on assigned proposals/contracts with minimal supervision, including leading renewal and business development opportunities.
• Program leadership: Provide total program leadership, coordinating GE support functions and organizations to meet readiness, performance, and profitability targets for assigned customer(s).
• Financial performance: Manage the Contract Margin Review process and associated profitability metrics; establish productivity goals by contract or product; review invoices and drive timely cash collection.
• Planning & execution: Develop and manage program plans related to contract performance, including contract flow-down, customer shop visit forecasts, and the organization and support of program and technical reviews with customers.
• Strategy & improvement: Influence the development of strategy for your area of responsibility, recommend best practices to improve products, processes, and services, and stay informed of industry trends that may inform work.
• Decis