Business Operations Support Senior Associate - Project Coordinator

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Business Operations Support Senior Associate - Project Coordinator

The Business Operations Support Senior Associate - Project Coordinator provides executive level administrative support for business processes tailored to the specific needs of the Business Unit. This role supports key operational functions such as client intake, contract administration, billing, and collaborating with firm Partners to ensure processes are executed efficiently, accurately, and in alignment with firmwide policies and BU goals. The ideal candidate is detail-oriented, organized, and committed to continuous improvement.

Key Responsibilities:

• Provide operational support across the project or engagement lifecycle, including proposal support, billing coordination, contract support, and data maintenance.
• Maintain data accuracy and integrity across internal systems (e.g., D365, Workday, Icertis, SharePoint), supporting reporting and compliance needs.
• Coordinate administrative support for client service teams, including scheduling, meeting logistics, and document preparation for Partners and BU leaders.
• Collaborate with internal teams and stakeholders to identify and resolve operational issues, track deliverables, and ensure timely execution of tasks.
• Leverage firm policies and risk protocols to identify and proactively address gaps in documentation, systems, or compliance, escalating when necessary.
• Support the development and editing of client-facing materials, including presentations, reports, and invoices.
• Assist in onboarding and training of Associates and new team members, sharing knowledge of tools, systems, and best practices.
• Drive process improvements and knowledge sharing by participating in team initiatives and cross-team collaboration.

Qualifications:

• 3-5 years of experience preferred in administrative or operational support roles such as billing, contract management, or client intake, preferably within a professional services or consulting environment.
• Bachelor’s or Associate degree in Business Administration or a related field preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with enterprise systems (e.g., Workday, Icertis, D365).
• Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines.
• Excellent communication skills and the ability to work collaboratively across teams.
• Demonstrated ability to handle confidential information and work in fast-paced, deadline-driven environments.
• Self-motivated, detail-oriented, and adaptable, with a willingness to learn complex systems and improve processes.

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $45,000.00 - $92,600.00 per year.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

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