PATIENT AFFAIRS MANAGER

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

We believe that diversity adds value to our business, our teams and our culture. We are committed to equal employment opportunities that foster an inclusive environment.

Help us lead one of the world’s largest pharmaceutical companies. We are a world leader in plasma-derived medicines with a presence in more than 100 countries, and a growing global team of over 20.000 people. That’s why we need a Patients Affairs Manager like you.

 

 

Mission

 

Grifols is a global healthcare company committed to advancing health outcomes through a patient-centered approach. A dedicated and compassionate Patient Affairs Manager is pivotal in fostering strong relationships with patient communities and advocacy groups to ensure that patients across the European region receive the highest quality care and support throughout their patient journey. The ideal candidate will have a strong understanding of healthcare systems across Europe, regulatory and market access landscapes, excellent communication skills in building and nurturing partnerships, and knowledge of Grifols therapeutic areas, particularly in managing patient communities.

 

 

What your responsibilities will be

  

• Patient Advocacy and Community Engagement: Build and maintain relationships with local patient organizations, advocacy groups and other relevant stakeholders, addressing concerns, providing information, and ensuring positive patient experience.
• Strategy Execution: Support defining and implement patient engagement strategies tailored to the needs of the patient community across Europe.
• Collaboration: Work closely with internal teams, including Marketing, Medical Affairs, and Market Access, to ensure alignment of patient engagement activities (patient-centric campaigns and materials, the patient voice in P&R strategies, recruitment for clinical trials…). Represent the patient perspective within the organization to ensure we prioritize patient needs.
• Education and Training: Develop educational materials and training programs for patients and patient organizations to empower them.
• Event Coordination: Organize and participate in patient-focused events, such as workshops, webinars, and conferences.
• Data Collection and Analysis: Collect and analyze data on patient experiences and outcomes to inform strategy and improve patient support programs. Conduct regular assessments of patient needs, trends, and gaps in care.
• Compliance: Ensure all patient engagement activities comply with relevant regulations, guidelines, and company policies. Promote and uphold ethical standards in all interactions with patient communities.
• Reporting: Prepare regular reports on patient engagement activities and outcomes for senior management.

 

 

Who you are

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below a