Housekeeping Supervisor

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. 

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Position Summary

The role of Housekeeping Supervisor is to be to inspect and/or assist with cleaning all guest rooms, assist all department employees to ensure timely completion of work and maintain a positive work environment.

   

Unique.  Stylish.  Entirely Radisson Blu.   Upper Upscale by industry definition.  First class in any other language.  High on design and style, all wrapped up in a Yes I Can! Attitude.  The Radisson Blu Mall of America features 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space, and is the first hotel connected to the Mall of America.

The Radisson Blu Mall of America is looking for looking for an energetic individual to join our Housekeeping team as a Housekeeping Supervisor. 

Hourly Wage: $20.00

Benefits we provide:

• Employee discounts on thousands of hotels

• Enjoy a complimentary meal in the associate cafeteria during your shift

• Free Parking

• Paid Sick Time (MN Earned Sick and Safe Time)

1st of the month following 30 days of service:

• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!

• Employer paid Accident insurance and HSA contribution

• 401(k) Retirement Plan

• Employee Assistance Program

90 Days:

• Paid Vacation and Sick Time

• 8 Paid Holidays

• Paid Bereavement

1 Year:

• Paid Floating Holidays

Key Responsibilities

Ensure all operational and safety procedures are properly followed

• Inspects and approves employees work performance

• Supervises all guest complaints as it relates to the operation

• Demonstrate leadership and provides training for all housekeeping and laundry employees

• Communicates effectively and works as a team player

• Meets goals and expectations as it relates to the overall department and hotel operation

• Establish schedules, work assignments and supervises payroll related items

• Supervises all Choice Hotels and Radisson Blu training requirements for the department

• Develops and trains staff on all Radisson Blu Operation Standards

• Can work a flexible schedule and multi-task with housekeeping related tasks

Participates in the development and implementation of business strategies for the hotel which are aligned with Choice Hotels overall mission, vision values and strategies

• Performs all shift checklist responsibilities & reporting requirements

• Be familiar with hotel, departments, hours of operation and services of the hotel

• Answer basic Housekeeping related questions

• Assist team with