Field Clinical Trainer, Allergan Aesthetics, Northwest

Company Description

About AbbVie

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.

Job Description

Territory includes but not limited to Seattle, Portland, Chicago, Milwaukee and Minneapolis.  

Field Clinical Trainer: AMI, Body Contouring and DiamondGlow Device and SkinMedica Training

The Field Clinical Trainer is responsible for the management and strategic execution of clinical training within their aligned area for Allergan Aesthetics devices, such as body contouring and DiamondGlow devices, SkinMedica (and others as deemed appropriate), with a focus on new and existing key customers. Additionally, they will partner with sales leadership and AMI stakeholders to develop a successful training path while also sharing best practices around AMI program execution with sales partners, to drive customer clinical proficiency and consistency.

Essential Duties and Responsibilities include the following (other duties may be assigned):

· Deliver clear and consistent clinical training and messaging for CoolSculpting, CoolTone and Diamond Glow, SkinMedica providers in both hands-on and virtual settings to drive successful patient outcomes that align to ISI and established protocols

· Strategically partner with AMI, marketing and sales leadership teams, to enhance field clinical trainer roles, responsibilities, KPIs, reporting and value

· Partner with senior leadership to align operational goals to strategic direction and optimize resource allocation with high priority customers

· Partner with cross-functional teams such as, but not limited to, portfolio sales force packs, strategic accounts, sales analytics, and AMI partners to drive business initiatives

· Assist in the development and implementation of high-quality and effective field training within aligned areas

· Partner and support AMI Faculty engagements and clinical training opportunities in the field, in collaboration with the Field & Faculty Development Team

· Support AMI In-Clinic and In-Field programs as requested by AMI leadership

· Support Large Group Programs as breakout leader/field engagement

· Support New Hire Clinical Onboarding and test outs in the field

· Manage and execute Strategic/National Account trainings for CoolSculpting, CoolTone and DiamondGlow, SkinMedica.

· Act as a liaison and advocate to the field for AMI Body Contouring programs, initiatives, and resources

· Measure performance and training impact using appropriate tools and techniques to monitor KPIs, inclusive of platforms such as Moxie, Madi, and ThoughtSpot dashboards

· Successfully manage and stay within travel and expense guidelines and budget

· Partner with Clinical Education team to create and update field training content and resources

· Perform and utilize data analysis to assess current state and make data-driven recommendations for field clinical training optimization

· Act as a change agent to foster a culture of continuous improvement within the organization

· Regularly monitor progress and report to senior leadership

Qualifications

Qualifications

Bachelor's degree, or equivalent work experience as defined below

· 3-5 years of sales, medical device training, and/or clinical experience (Aesthetician, RN, provider, etc) preferred

· Strong project management skills with a proven track record of leading process improvement

· Strong analytical and problem-solving abilities

· Good communication and ability to present didactic and hands-on content in small groups

· Knowledge of FDA and regulatory statutes as applied to Allergan Aesthetics products, with the ability to function in an environment controlled by outside regulatory entities

· Classroom training experience on procedure training, consultation, business-to business (B2B) and selling skills are desired

· High degree of flexibility in adapting to a rapidly changing environment

· Strong integrated perspective of clinical service alongside a strategic relationship with sales

· Broad analytical thinker who ensures management decisions are informed by-the-numbers; understands and leverages the power of data

· Strong organizational influence & proven collaboration with cross functional teams

· Experience with Microsoft Suite, Salesforce, and PowerBI

· Expertise covering and effectively routing US geography to ens