Customer Success Manager

Description

We are looking for an excellent CSM to join our growing team!

You’ll be surrounded by curious and passionate team members who are hungry to make a real impact. We’re always looking for like-minded professionals to join our amazing team!

Who are we?

Voyantis is a leading LTV prediction platform that powers decisions of performance marketing teams. Our platform provides accurate future lifetime value for each user shortly after acquisition, allowing marketing teams to optimize revenues and make data-driven decisions.

Responsibilities

As CSM you’ll take ownership of your clients from the first week on, and be responsible for their training and account management. You will develop relationships with some of the mobile industry’s top advertisers in the world, and be responsible for understanding their needs, identifying their growth opportunities and helping them scale by performing consultative sales.  

Requirements

• At least 5 years of experience in client management in the online marketing world.
• Knowledge in campaign management and Meta / GGL or ads eco-system– Must! 
• Working with the international market – a Must!  
• Previous work with data and analytical skills- Must!
• Previous experience working at SaaS companies 
• Revenue driven and focused on client revenue growth
• Very strong customer management and relationship management skills
• High ability to understand the product and a technological orientation.
• Problem Solver, independent and passionate, able to prioritize and multi-task
• Thrive in a fast growing and rapidly changing environment