Manager, Retail Sales & Partner Operations (USA)

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type:

Regular

Job Description :

This position will require travel.

About Our Company

Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We are ‘Above And Beyonders’, who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers’ lives through connected and memorable experiences.

As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).

Why Work At Breezeline?

As one of the country’s fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person’s unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.

Internal Values – How we act

We’re proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job – they want an extraordinary life – and at Breezeline, we want to make that a reality.

And here is how we do it.

Fun: We laugh a lot. It makes every day brighter, and if you don’t love what you do, you’re not doing it right.

Job flexibility: We think everything you do matters – at work and home.

Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too.

Total Rewards: Let’s be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We’ve got you and your family covered with one of the best packages in the business.

Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals!

Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry.

POSITION SUMMARY:
In accordance with established KPI’s, policies and procedures, this position is accountable for the day to day leadership and management of the retail sales leadership team across the United States region. The channel comprises VAR Partnerships including the Agent & Indirect sales channels, pop ups, retail events, & revenue share/MDU programs in both the B2C & B2C customer segments. Ensure the optimal level of sales results and quality service is provided to all Breezeline customers and includes ensuring representatives are promoting Breezeline’s full range of services and maximizing sales opportunities while positioning themselves to achieve sales targets and protecting the brand. It further encompasses achieving and reporting on the revenue and sales targets for their respective teams on a monthly, quarterly and annual basis. 

The candidate must possess a strong inclination toward employee engagement and a passion to support individual development, fostering a team spirit and combined drive to succeed. Using strong coaching and performance management techniques the incumbent will be responsible for ensuring that appropriate sales strategies exist to hit territory revenue objectives and manage customers on a proper life cycle management plan.  As part of our ongoing transformation and growth the incumbent will be responsible for managing the refresh of our existing store footprint while executing a vision of expanding into new areas, ensuring we are on brand and servicing our local communities.

OVERALL KEY RESP