Software Engineering Manager

About Us

Diligent is the leading governance, risk and compliance (GRC) SaaS company, serving 1 million users from over 25,000 organizations around the world. Our software enables holistic and informed conversations about GRC and ESG to ensure CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization.

Position Overview

Spend your days making a difference, not just working for a living. We do that by creating Security, Risk management, Compliance, and audit software that uncovers fraud, waste, environmental risk, and abuse in their organizations. Our collaborative R&D teams use Serverless AWS technologies to build our SaaS platform and tackle strategic business challenges, creating highly impactful solutions for today and for our future to support Modern Governance.

We are looking for a Software Engineering manager to lead to our engineering teams. The Software Engineering Manager will lead, inspire, mentor and coach the agile delivery teams to ensure regular successful delivery of world-class software solutions and deliver on Diligent’s ambition to redefine the way organizations are governed.

The ideal candidate will have proven history to lead high-performing teams and deliver customer value. You should have strong technical background, hands-on knowledge in different disciplines and great communication skills. You should be able to setup performance measures for your teams and for the people and make sure teams and individuals are able to achieve their goals. Our ideal candidate will be someone who is motivated, pro-active and takes pride in his or her work.

Key Responsibilities

• Drive a culture of creativity, collaboration, speed, innovation and excellence, whilst actively promote Diligent values
• Passionately but pragmatically drive Agile and DevOps principles and practices
• Provide technical leadership within a highly collaborative technology environment
• Collaborate with senior engineering managers to define technical strategy and architecture
• Drive technical excellence
• Co-ordinate and drive communication and collaboration between Engineering, QA, UX, Product, Operations, and other groups, to ensure regular smooth delivery of working software to production

This is a hands-on role, and this person will spend around half their time contributing as a hands-on software engineer. This will include:

• Collaborating with product and UX leaders in the analysis and documentation of technical requirements and user stories for assigned features, in accordance with the agile methodology
• Designing, coding, reviewing and testing assigned features and user stories, in accordance with the agile methodology employed by Diligent
• Contributing to the quality assurance/testing strategy for assigned features, and performing technical tasks as required to support that strategy, including but not limited to development of unit and other automated tests, and assisting with acceptance and regression testing

Required Experience/Skills

• 10 or more years of experience in software development, with at least 5 years in leadership or management
• Full-stack engineer with a proven track record of building and supporting SaaS based commercial products
• Ability to enable autonomous teams
• Self-directed positive problem solver
• Excellent written and oral communications
• Successfully manage own workload, and take personal responsibility and ownership for delivery, behaviours, and self-improvement
• Resourceful and fast learner of new technologies and methods
• Experience building and using Rest web services
• Experience with AWS, Terraform is a plus
• Contributions to open-source projects and involvement in local meetups are a plus
• You are fluent in English and you are not afraid of working in an agile environment.
• Experience and knowledge of working in regulated environments such as SOX, ISO, etc. will be a plus.
• Experience in People Management, mentoring, coaching
• Excellent communication skills

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, competitive vacation policy and meeting-free days across the company. We care about our team’s health and wellness and even offer a quarterly health club reimbursement!
• We have teams all over the world. We may be headquartered in New York C