Associate Cloud Engineer

About Keyfactor 

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Associate Cloud Engineer

Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)

Experience: Associate

Job Function: Cloud Operations 

Employment Type: Full-Time

Industry: Computer and Network Security 

About the position  

The Associate Cloud Engineer supports the operation and maintenance of the organization’s cloud infrastructure by executing defined tasks and following established procedures and security best practices. 

This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment. 

Applicants must reside in the United States. US Citizenship required.

Responsibilities 

Infrastructure as Code (IaC) 

• Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
• Works with low-complexity infrastructure code, including writing or enhancing existing definitions
• Seeks guidance from more senior engineers for non-routine work
• All changes are reviewed prior to implementation 

Configuration 

• Works with service management and configuration tools to support server configuration 
• Has exposure to low-complexity configuration code and established configuration patterns
• Non-routine configuration changes require guidance and review from senior team members 

Task Automation 

• Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines 
• Supports low-complexity automation tasks
• All automation work is reviewed before implementation

Networking

• Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment 
• Implements networking changes that have been reviewed and approved

Monitoring & Alerting 

• Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics 
• Supports monitoring configuration changes under guidance 

Patch Management 

• Participates in patch management activities and routine maintenance efforts 
• Troubleshoots common patching issues and escalates complex cases as needed 

PKI Knowledge 

• Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations 
• Performs routine PKI tasks using documented procedures 
• All PKI-related work is reviewed prior to implementation 

Product Knowledge 

• Has exposure to Keyfactor’s hosted products and core functionality 
• Deploys and configu