Product Manager, Technical

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Job Overview
The Technical Product Manager is essential for managing technical products that meet specific business goals and customer needs within the organization. It involves owning the product lifecycle, including vision, strategy, technical delivery, and stakeholder collaboration to ensure successful outcomes. The role requires balancing customer insights, technical feasibility, and business goals to prioritize and deliver product features effectively. Success is measured by product performance, customer satisfaction, and the ability to drive growth through innovative solutions. The work impacts the organization by enabling cross-functional teams to deliver products that enhance customer experiences and achieve business results.

Job Responsibilities:

• Lead the end-to-end product lifecycle by defining vision, strategy, and roadmap to align with business and technical goals
• Conduct market and customer research to find opportunities and influence decisions based on data analysis and customer feedback
• Translate product strategy into detailed features and user stories, running the product backlog to support Agile development teams
• Collaborate with cross-functional teams and collaborators to coordinate release schedules and ensure timely product delivery
• Monitor product performance and quality in production, addressing defects and driving continuous improvement
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience (Required)
• 3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment (Required)
• 5+ years of relevant Product Management experience in an agile software product development environment (Required)

Knowledge, Skills and Abilities:

• Agile Methodologies: Proven success in delivering software with Agile Scrum methodologies and other commonly used tools. (Required)
• Technical Writing: Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
• Agile Project Management: Experience with Agile backlog/project management tools. (Required)
• Collaboration: Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
• Project Management: Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role. (Required)
• Communication: Proven ability to effectively and efficiently connect with
  Leadership, while employing a high degree of collaboration and influence. Excellent written and verbal communication skills with ability to present sophisticated technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)
• Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)
• Technology Knowledge of full technology stack on which your assigned product runs. (Required)
• Business Analysis: Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data. (Required)

Preferred Skills:

• Strong experience in API product management, including defining, launching, and managing RESTful APIs and platform services
• Solid technical understanding of backend systems, microservices architecture, and API design principles
• Ability to translate business requirements into technical specifications, user stories, and clear product roadmaps
• Experience working with engineering teams (Java/Spring Boot preferred) in Agile/Scrum environments
• Familiarity with API lifecycle management, documentation (OpenAPI/Swagger), versioning, and developer experience
• Proficiency in using data, metrics, and customer feedback to drive product decisions and prioritize